Aristedes Poulis

More than Disatisfied! ! I purchased a 2023 Jeep Wrangler 4XE new. Within 6 months, experienced the DEATH WOBBLE while driving 65mph! This behicle never went off road. I h ! I purchased a 2023 Jeep Wrangler 4XE new. Within 6 months, experienced the DEATH WOBBLE while driving 65mph! This behicle never went off road. I had the steering dampner installed which was recommended by this dealership. To date, this hasn't fixed the issue. I had to take it back into the dealership for another steering dampner replacement. Then they recommended I replace the factory tires after less than 30K and I did that too. Less than 6 months later, they advised me that they could not balance my tires after my requested rotation. They informed me all 4 wheels were bent. That was not the case as Herveys Tire was able to balance them with no issues. The service department (Jen and Ewen) communication or lack thereof is the worst. I had to call multiple times following up on status throughout the 2 years and the service manager (Ewen) made promises to return call with further info and he did not. It was obvious that he didn't want to deal with the jeep issues and resolve them for me. Additionally, I raised the issues to the General Manager - Hayden and 20 seconds into the conversation we were disconnected. Giving the benefit of the doubt, I called back and left a message and he still has never has returned my call. I bought new so I wouldn't have to deal with these issues.. More

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Communication is god awful, had to reach out multiple times for a response to simple questions. On top of his poor communication skills, Aristedes also became super combative and confrontational when cal times for a response to simple questions. On top of his poor communication skills, Aristedes also became super combative and confrontational when called out about misleading messages. I have physical evidence that he lied about my car door being painted when it wasn’t painted at all. Drove two+ hours to come pick up my car only to see that the scratches/paint were not fixed when I was told they were. They kept my car for two weeks with no communication unless I reached out for updates and even then I had to text multiple times over several days before I got a response. Mark was ok to work with but did make various excuses as a scare tactic to get themselves out of work they were committed to doing at the time of sale. Legal documents don’t mean much to them. I have felt very compelled to consult with an attorney as I feel like some of what they’ve done to me is illegal and against our contract. I am just so tired of dealing with the stress from them after the last two months. Be very very careful when making deals with these people. They certainly don’t make for a stress free car buying experience. Wouldn’t send anyone I care about to buy a car from this dealership. More

by Miranda Verified Customer Verified Customer

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Had caar for a month. Runs better but AC not working and fan not working Runs better but AC not working and fan not working More

by lgr03855 Verified Customer Verified Customer

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Everyone was great, my car was prepped and ready to pick up right when I arrived up right when I arrived More

by Jkleonardi07@gmail.com Verified Customer Verified Customer

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Great attention to customer. Arestedese is amazing and great to work with. Will recommend him to others Arestedese is amazing and great to work with. Will recommend him to others More

by waynerob850 Verified Customer Verified Customer

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Staff was great and the salesman really worked hard to get me into my new ram. get me into my new ram. More

by dogblue74 Verified Customer Verified Customer

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Dissatisfied had my vehicle for a month. Lack communication. No loner offered. Will never again. Lack communication. No loner offered. Will never again. More

by lgr03855 Verified Customer Verified Customer

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Everything about my experience here was top notch. Choosing my vehicle was easy and the sales team was delightful to work with! Choosing my vehicle was easy and the sales team was delightful to work with! More

by ashleymanzo1 Verified Customer Verified Customer

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This place has the best staff everywhere. From the mechanics to the telephone answering people to the sales people. I've been coming to this company for 18 hrs now and not once have I ever From the mechanics to the telephone answering people to the sales people. I've been coming to this company for 18 hrs now and not once have I ever been disappointed with anyone or anything. My wife and I will never buy anywhere else from anyone else ever. We absolutely love you all!!!!! More

by Kerry.west98 Verified Customer Verified Customer

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Dealer was very nice, courteous and respectful would definitely come back again and recommend anyone definitely come back again and recommend anyone More

by lisabeau4 Verified Customer Verified Customer

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