Ariel Szwec
Ariel Szwec at Arlington Heights Buick GMC
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Ariel Szwec

Dealer Principal

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.6
110 Reviews
4.6

110 Reviews

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110 Reviews of Ariel Szwec

October 20, 2024

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Employee Rating

David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars. More

by Nomistarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Arlington Heights Buick GMC

September 27, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with Nicolette Grivas and other stuff members! Good job. More

by Jen
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolette Grivas

Sep 30, 2024

Arlington Heights Buick GMC responded

Thank you, Jen! We truly appreciate your kind words about Nicolette and our team at Arlington Heights Buick GMC. It's wonderful to hear that you had a positive experience, and we look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

August 23, 2024

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Employee Rating

Found a suv that had everything I was looking for plus more. Absolutely love my new Buick Envision More

by Kay Selby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Arlington Heights Buick GMC responded

Thank you so much for your wonderful feedback, Kay! We’re thrilled to hear that you found the perfect SUV in your new Buick Envision and that it has everything you were looking for and more. At Arlington Heights Buick GMC, we take pride in helping our customers find their ideal vehicles. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Buick GMC

August 18, 2024

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Great dealership. Been going there for with years. That’s what brought me back to GMC. Andrew and Mike were nothing short of awesome! More

by Jeff Reinke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review, Jeff! We truly appreciate your continued support of Arlington Heights Buick GMC over the years. It's fantastic to hear that Andrew and Mike provided you with such an awesome experience. We look forward to welcoming you back again soon! Sincerely, The Team at Arlington Heights Buick GMC

July 01, 2024

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Employee Rating

Great job by the entire staff. Again!! Robert Baturin, did his usual great job! Knowledgeable, friendly and great guy! Thanks to the entire team! Regards, Bill Collopy More

by POPSC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Robert Baturin, Amin Aminipanah , David Ambrogio

Jul 04, 2024

Arlington Heights Buick GMC responded

Thank you for acknowledging our team's hard work, especially Robert's excellent service! We truly appreciate your kind words and are glad you had a positive experience with us at Arlington Heights Buick GMC. Looking forward to assisting you again in the future! Sincerely, The Arlington Heights Buick GMC Team

May 24, 2024

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Worked thru all the issues of ordering a new truck that has never been made before More

by fbiede
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey, Mike O'Connell

May 06, 2024

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Employee Rating

Efficient. Good service department. Always responsive to whatever is needed. Stays in touch with reminders. More

by JARUSS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Joel E. Gallardo

April 15, 2024

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Employee Rating

This dealership was very knowledgeable, helpful and clean. Everybody was very nice and respectful. Very happy with my purchase More

by Jpe6d4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amin Aminipanah

Apr 17, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Arlington Heights Buick GMC. Congratulations on your new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Arlington Heights Buick GMC Team

April 11, 2024

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Employee Rating

AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T More

by Robyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 13, 2024

Arlington Heights Buick GMC responded

..

Apr 14, 2024

Robyn responded

SUCH GREAT CUSTOMER SERVICE AND RESPONSE “MISSION ACCOMPLISHED” WHAT PERSON THAT REPRESENTS THIS BUSINESS RESPONDS LIKE THIS IM NOT HAPPY BECAUSE I WAS TOLD LOOSING MY REMOTE START CLICKER IS MY FAULT AND TOW TRUCK COMPANY THIS BUSINESS LOST IT AND IS ACTING BEYOND UNPROFESSIONAL so I guess we couldn't get this done and we've upset you even more it looks like mission accomplished right give me a call back when you get a chance...

April 04, 2024

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Employee Rating

Shelley Barr and Ariel Szec are THE BEST! !! Very professional, customer friendly and very easy to work with. Treat you like your part of family! I highly recommend them! More

by Kathyhoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Amin Aminipanah

Apr 06, 2024

Arlington Heights Buick GMC responded

Thank you for stopping by to leave this incredible review, Kathy. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Shelley and Ariel assisted you in such a detailed and customized manner. We look forward to working with you again soon. Sincerely, The Arlington Heights Buick GMC Team

Apr 04, 2024

Kathyhoss responded

Shelly was very helpful and working with her was good. Amin jumped in and completely ruined the deal. He jacked up price right in front of us. Was rude and it was very clear he didn’t want sale to go thru. He stated that he was going to add additional few thousand dollars to price when he listed truck next day. Very shady And poor customer skills!

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