Ariel Muñoz | Page 4

I got the worst Sales Person :( Moe Khair My sales person was the worst salesperson I've ever dealt with in many years (13) of being a Honda Leaser. This is my 4th CRV and finally decided to g My sales person was the worst salesperson I've ever dealt with in many years (13) of being a Honda Leaser. This is my 4th CRV and finally decided to go all out and get the top of the line 2015 CR-V Touring. Confident that I would walk out with an outstanding deal, Moe decided to take matters in his own hand and not only did he lack the ability to listen to the customer, he also discouraged me from making the offers I thought were fair. He would ask me what my offer was but would write down a different/higher offer amount on the offer sheet. Now I'm not so sure I got a good deal. The deceit continued when we arrived at the final offer (at this point, I just wanted to get the xxxx out of the place) and Moe still managed to sneak in .98 cents on the final amount. Would his commission really have gone up drastically for a lousy $0.98 a month? Had I noticed, I would've walked out immediately, but I was too trusting of a person, when you say the amount was 385 a month, then it's 385... Not $385.98!!! Another issue, the minute we walked in, I asked him about their Touring Inventory and was assured they had every color and that the dealership had the biggest inventory of Tourings in all of NY. Near closing the deal, Moe asked which were my three color options, to make the long story short, I ended up with the vehicle he put me in to test drive! Had I known I was gonna end up with a test driven car, I would've picked out my first choice from the warehouse. His response was, they didn't have the other two colors in stock. The whole ordeal was needless to say very DISAPPOINTING... And he had the odacity to beg me for an excellent review at the end. You could've done better sir!!! Then perhaps I would've given you a better review. I'm going back to my previous dealer when it's time to renew my lease. Thanks a lot Mr. Khair! You will not be getting referrals from me! More

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tired Everyone was friendly and willing to please us. The process is long since we came from ct. And arrived around 220pm and still here at 630. Everyone was friendly and willing to please us. The process is long since we came from ct. And arrived around 220pm and still here at 630. More

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Happily Honda Know your credit score and the sales team works wonders with you. Pleasant experience and will be back again for my next Honda from them. Know your credit score and the sales team works wonders with you. Pleasant experience and will be back again for my next Honda from them. More

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Walked out with the car we wanted We were greeted as we were walking towards the building by one of the managers and directed to Haitham immediately. We had a good idea of what we want We were greeted as we were walking towards the building by one of the managers and directed to Haitham immediately. We had a good idea of what we wanted and Haitham was able to get us the price we wanted for a Honda Accord. Carlos was excellent in explaining the financing and the different features that we could add on. Overall it was a great experience and we hope that it continues. More

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Awesome I was previous driving a Honda Civic and hated it. Couldn't wait to get out of the lease. Thankfully Haitham and Ariel made that happen for me. Highly I was previous driving a Honda Civic and hated it. Couldn't wait to get out of the lease. Thankfully Haitham and Ariel made that happen for me. Highly recommend. More

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I read most of your review, most of the reviews were impressive some were not. They offered me David Munoz. The salesman, David, got a bad rap by a customer; So I was worried about him. Then I met david impressive some were not. They offered me David Munoz. The salesman, David, got a bad rap by a customer; So I was worried about him. Then I met david. I was so impressed with his ways of knowing his customers and their needs. I truly appreciate his help and concerns about me and my familys needs. Thank you for all you have done. It's highly appreciated. Arturo Cortez. More

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Called looking for a 2013 pilot.spoke with salesperson ,salesmen and sales manager.told them was looking for a 2013 ,they ALL stated they had plenty.drove all the way there paid to park.waited 15 minutes ,salesmen and sales manager.told them was looking for a 2013 ,they ALL stated they had plenty.drove all the way there paid to park.waited 15 minutes for salesmen to spoke up for a 1130 appointment.he wrote down 2013 and stated tney have plenty,salesmanager came over and again said plenty and why cont i want a 2014 told him wanted the 2013 honda lease special . Took me to lt and showed me 2014 and i said again 2013 ,he said have plenty in other lot.went back nside and he wanted me to sign a aggre,en that if i like the deal i would buy. I refused and said show me a 2013 .i He came back with sales manager and said only had a 2013 top of line pilot so it would be cheaper to get into a 2014.the old bait and switch . I got up and walked out then they had the nerve to call me back and said they had plenty 2013 to come back . What a bunch of very unprofessional and inexperience people working there. More

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THANK YOU! Great customer service! Everyone was smiling and pleasantly welcoming. Great prices and Yummy cookies! Thanks for making my first car buying experience a success ;) and pleasantly welcoming. Great prices and Yummy cookies! Thanks for making my first car buying experience a success ;) More

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I came to do drive test and find out price the can offer me, i went to website made appointment confirmed time came on time was waiting to give them my information, i was looking to drive accord ex after me, i went to website made appointment confirmed time came on time was waiting to give them my information, i was looking to drive accord ex after i was told that i can test drive anything i want i was put to ex-l v6 without even telling me,only at the end of the drive test i realized that i am driving V6 the even when i was driving and asking salesperson that how come 4 cylinder car riding with so much power he did not tell me. When test was done we were in a hurry so i asked Ariel to sent me price by email and he assured me that he will send it to me next day. 1. i wasted my time and did not test drive car i wanted 2. now after all week i did not get price from that sales manager (still do not understand how complicated that if he was ready to sent it in 15 minutes) 3. i asked them not to send me any Junk mail to my email and now i am getting it 4. i also got few emails to call them and Share my experience and i really try to use those numbers i tried few timed during work hours (at least 4) and only thing i get voice mail. i liked the car but do you think i will ever go to that place no way there are lots of other places to get it. and they actually showed me they they do not really care anyway. More

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This is my 4th car purchased from this dealership. Even when I moved away from Queens and have other 3 dealerships in LI that are closer to my new home I return to Honda Paragon time and time again. I ha when I moved away from Queens and have other 3 dealerships in LI that are closer to my new home I return to Honda Paragon time and time again. I have purchased from them brand new cars and also certified vehicles. 3 SUVs and 1 sedan. They are fantastic at meeting you where you are and keeping your budget and needs in the forefront. I visited the dealership 3 times before deciding on the specific vehicle. Sean and Ariel were fantastic and worked very hard in finding the right match for my family. Thanks from the heart. More

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