Ariel Muñoz | Page 6

amazing After not being sure about changing my car David did an amazing job at hekping me find exactly what I wanted at an amazing price ! thanks to all at Pa After not being sure about changing my car David did an amazing job at hekping me find exactly what I wanted at an amazing price ! thanks to all at Paragon HONDA More

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LEASED CAR INFESTED WITH ANTS DO NOT, I REPEAT DO NOT BUT OR LEASE FROM HERE. My mother leased a 2019 hrv, drove it straight home from the dealership and parked it in the garage. 2 DO NOT, I REPEAT DO NOT BUT OR LEASE FROM HERE. My mother leased a 2019 hrv, drove it straight home from the dealership and parked it in the garage. 2 days later and I take it for a test drive and notice an ant on the dashboard. By the time I parked the car, there were ants everywhere inside. Hundreds of them. When my mother called Honda to tell them they accused my mother of eating in the car and leaving the windows open so the ants can crawl in there. My mother brought the car to Honda and they inspected it and said there was no evidence of any ants even though there are dead smashed ants on the dashboard . Then Honda sprayed the car inside and out with some kind of chemicals to get rid of the ants. Why would they spray chemicals in the car if there was no ants?! They refuse to give my mother a new car and the chemicals they sprayed in the car make her sick. We have contacted the news stations and are in the process of retaining a lawyer. DO NOT GET YOUR CAR FROM HERE More

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Great Customer Service The customer service at Paragon from top to bottom was amazing. Mariano went above and beyond to make sure that I had no issues with the vehicle that The customer service at Paragon from top to bottom was amazing. Mariano went above and beyond to make sure that I had no issues with the vehicle that was purchased. He was very informative with regards to what to look out for in the vehicle and made sure that I left satisfied. The atmosphere is very positive and will definitely refer anyone to Paragon. More

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GM fixed miscommunication over the phone It wasn't all smooth sailing as I was given a price over the phone, only to come into the dealership the same day to hear that the deal could not be d It wasn't all smooth sailing as I was given a price over the phone, only to come into the dealership the same day to hear that the deal could not be done. However, it wasn't a lost cause. The general manager chimed in the same night over email to tell me he was sorry to hear about my experience and him being true to his word - honored the initial deal over the phone from the night before. It's nice to see that they were proactive on fixing the problem. More

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Overall Great Experience After some miscommunication and misunderstandings, I voiced my concern to the GM Brian. He responded within minutes of my email even at 11pm and apolo After some miscommunication and misunderstandings, I voiced my concern to the GM Brian. He responded within minutes of my email even at 11pm and apologized. He promised to resolve the situation first thing the next day. He called me personally and as promised he made sure my friend and I both got the deals we were promised. We finalized the deal the next day. We both got great deals on great cars and the rest of our experience at Paragon was exceptional. Brian, Mariano, and Ariel made sure of it. It is hard to find a dealership that will go out of it's way to make sure the customer is completely satisfied. Brian, the GM, was honest, transparent, and kind. Mariano was professional and made sure the rest of the transaction went smoothly. He eveb called me the day after I picked up the car to make sure there were no issues. Thank you again! More

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Wouldn’t go anywhere else to buy a Honda. From start to finish this was a great experience. Even a month after purchase, they are checking in with me to make sure all is good with the car. Gre From start to finish this was a great experience. Even a month after purchase, they are checking in with me to make sure all is good with the car. Great team at paragon. This is the second car I’ve purchased from this dealership. I highly recommend shopping here. Thank you to Diego Ariel and Quedwin for getting me into the car that I wanted. More

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William Was looking for the crv I meet with Haitham he helped me true the process and nocole showed me how to use the car very happy with my purchase Was looking for the crv I meet with Haitham he helped me true the process and nocole showed me how to use the car very happy with my purchase More

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Good car buying service First all I really don’t write good reviews unless I experienced it. My sales guy Haitham were great and his manager quedwin Medina were great during First all I really don’t write good reviews unless I experienced it. My sales guy Haitham were great and his manager quedwin Medina were great during the purchase of vehicle. But one person Stood out was finance manager MD majumder. He explain in details the numbers for my trade and new car. I highly recommend those 3 guys I mentioned. To get a great car buying experience. More

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Great The car dealer was very attentive. Great customer service was elicited at my visit at the shop .Dealer was very friendly and energetic, fantastic soci The car dealer was very attentive. Great customer service was elicited at my visit at the shop .Dealer was very friendly and energetic, fantastic social skills. More

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If I could give more than five stars I would I’m more than happy to share my recent shopping experience with Mr. Haitham Elkholi at Paragon Honda. I want to say what great customer service I rec I’m more than happy to share my recent shopping experience with Mr. Haitham Elkholi at Paragon Honda. I want to say what great customer service I recieved from the moment I walked into the dealership. Mr Haitham knowledge, professionalism, patience and ability to work around my budget made this a very pleasant experience. He took my daughter and I for a test drive, to make sure I was comfortable with the choice I was making and he took care of all the paperwork in a time record (as my time was limited). The service was overall flawless!! Shopping for a vehicle can be a bit stressful and time consuming, but at Paragon Honda, I could have not asked for better car buying experience and my daughter and I are very grateful. I will definitely recommend Mr. Haitham and the dealership to everyone I know. Thanks again. More

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