Ariel McFarland

Carver Toyota Maintenance Department exceeded my expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the repair process, to checking you out, I have never had such prodigious experience with a service like I have with her and her team. They really do set an industry standard as to how great customer service brings in business from returning customers. More

by A-Aron Verified Customer Verified Customer

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Everyone I interacted with was great, and the explanations and waiting times were not a problem. explanations and waiting times were not a problem. More

by A-UMEMURA Verified Customer Verified Customer

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Estimate was way too expensive for the repair. I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 t I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 times. Price gouging is not acceptable and I will not recommend. More

by MELISSAEVERETT50 Verified Customer Verified Customer

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Stacy and Ariel were very knowledgeable and helpful with all aspects of vehicle repairs. I hope to deal with them again with future needs. all aspects of vehicle repairs. I hope to deal with them again with future needs. More

by ANGEL_MARY39 Verified Customer Verified Customer

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Good to work with, got us in and out. Appreciate Ariel tracking down our account for billing/invoicing. Appreciate Ariel tracking down our account for billing/invoicing. More

by ap9 Verified Customer Verified Customer

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This dealership has been great to work with. The people are very informational and very helpful at the time of service. I bought my vehicle from this dealership New and they have been the only o The people are very informational and very helpful at the time of service. I bought my vehicle from this dealership New and they have been the only ones to work on my vehicle. I would never go anywhere else. More

by Thompsonallan818 Verified Customer Verified Customer

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Everyone was so helpful and pleasant to work with, especially Ariel. Was a job well done. Thank you. especially Ariel. Was a job well done. Thank you. More

by wnap93 Verified Customer Verified Customer

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Up front pricing and kept me informed on progress of my car. Would recommend them. car. Would recommend them. More

by rlomax4637 Verified Customer Verified Customer

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Ariel was fantastic setting up the appointment, making sure everything got done, and explaining results/updates. Extremely pleasant and efficient. sure everything got done, and explaining results/updates. Extremely pleasant and efficient. More

by benjamin4744 Verified Customer Verified Customer

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Everything was done very well and the communication was great. I’ll be back to use the service department again. great. I’ll be back to use the service department again. More

by aplattner0 Verified Customer Verified Customer

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