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Ariel Denio
Ariel Denio at Lawton Chrysler Jeep Dodge RAM
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Ariel Denio

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.2
66 Reviews
4.2

66 Reviews

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66 Reviews of Ariel Denio

November 23, 2024

Dealership Rating
Employee Rating

They are efficient, professional, knowledgeable about my car and what is needed in preventive maintenance to keep the vehicle running well. More

by JOHN.W.REID13
Recommend Dealer
Yes
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November 19, 2024

Dealership Rating
Employee Rating

Very nice and friendly service , worked with me and helped me get a car that I actually liked More

by CORDELDANIEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Nov 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, CORDELDANIEL12! We're so happy to hear you found a car you love. Enjoy the ride, and we look forward to seeing you again! 🚗😊

November 18, 2024

Dealership Rating
Employee Rating

got a good deal on tires. installed in 2 hours. great. expectations met. no surprises More

by skybluestevemaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Nov 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear you got a great deal on tires and that everything met your expectations. We look forward to helping you again in the future! 🚗✨

November 13, 2024

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Employee Rating

My last two experiences at this dealership have been shady. They are always trying to take the easy way out or include additives I didn't ask for. Then try and put it on my bill. This place is the quint More

by alamogordo9052000
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Todd Brown

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Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback alamogordo9052000. We here at Lawton CJD strive to be completely transparent with our customers and the services that we provide. It appears that we may have not communicated effectively on the services that we offered and completed for you. We do have specials running monthly and those additives may have been included with the special. I would like to discuss this with you at your convenience. My direct line is 580-771-3339. Thanks, Todd Brown.

November 12, 2024

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Employee Rating

Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, David Adair, Todd Brown, Michael Butler, John Marchese , Zac Johnson

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Nov 13, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 06, 2024

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Employee Rating

The cost of parts, the cost of labor and the cost of shop fees. Paid way to much for what asked for! For future issues I will not go to the dealership and not buy my next truck there!!! More

by mcmanamamichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mcmananamichael about your recent service visit to Lawton CJD. We value the business that we get from our customers and always want to be transparent with our pricing. We routinely complete market analysis to ensure our pricing is not out of line. We do hope you will give us a future opportunity to earn your business back. If you would like to discuss your experience further, please feel free to reach out. My direct line is 580-771-3339. Thank you, Todd Brown

October 31, 2024

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Employee Rating

It is what it is! The problem with most dealerships, you never know if they’re being legit or just trying to get more money out of you. More

by locogringo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Johnathon Vissepo

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Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your thoughts. We understand your concerns and strive to maintain transparency and trust in all our dealings. Your feedback is valuable, and we're here to address any questions or concerns you may have.

October 31, 2024

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Employee Rating

Everything went great wit my services no problems or complications quick in fast thank you More

by jamallamar90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thanks, jamallamar90! We're glad to hear everything went smoothly and quickly with your service. We appreciate you choosing us and look forward to helping you again!

October 30, 2024

Dealership Rating
Employee Rating

I came in for a flat tire. They told me 1-2 days wait until my new tire came in. 5 days later, I called and my tire was never even ordered! I had to wait another 5+ days for a More

by Shelby.koontz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing this, Shelby. We apologize for the delay and the lack of follow-up on your order—it’s clear we fell short here. We’re committed to improving our communication and customer care to prevent this from happening again. Please let us know if there’s anything we can do to assist you further.

October 30, 2024

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Employee Rating

The dealership is okay. But the communication gap between depts lack. At least One recall was completed.. More

by tiptoema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the communication issues and appreciate your patience. We're glad we could complete at least one recall, and we’ll work on improving our coordination moving forward.

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