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Ariel Denio
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108 Reviews
108 Reviews
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108 Reviews of Ariel Denio
April 12, 2025
Cashier was rude. I was also told I HAD to get an addictive for my oil change. Even though I read it said it had to be done by 75000 miles. I was also told I HAD to get an addictive for my oil change. Even though I read it said it had to be done by 75000 miles. More
by omgbills1961
Verified CustomerOther Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky
April 11, 2025
Was pleased with the work on my truck and replace the radio. They did an awesome job for me. Thank you! radio. They did an awesome job for me. Thank you! More
by semetheakahler
Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky
April 09, 2025
They are always very nice and they got my truck out the same day. Thanks same day. Thanks More
by casey.glennn
Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky
April 07, 2025
Very clean and professional. The team took care of me in a timely manner. The customer care and clear explanation of what was done, is top tier. The team took care of me in a timely manner. The customer care and clear explanation of what was done, is top tier. More
by Weezie9
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Todd Brown, Barbara Lavendusky, Michael Butler
April 06, 2025
The dealership has a lot more room since last I was here. It's better arranged. It's better arranged. More
by TOMBARTLETT1951
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler
April 03, 2025
Very inconsiderate of customer's immediate concerns. When a problem with your vehicle resurfaces for the same issue which was suppose to be fixed, you are not waited on immediately, you are placed at th When a problem with your vehicle resurfaces for the same issue which was suppose to be fixed, you are not waited on immediately, you are placed at the back of the line. Three times within a two month period, I was placed at the back of the line, each time it took a week for them to look at my vehicle and another week to repair my vehicle. I very seldom received an update on the status of my vehicle. More
by dudley.jr4439
March 29, 2025
Came in for a service. Got the service. An issue was identified but the mechanic said nothing and wrote nothing down on the 27point inspection. Immediately following the se Got the service. An issue was identified but the mechanic said nothing and wrote nothing down on the 27point inspection. Immediately following the service test drove vehicle to make sure there weren't any issues. There were. Immediately came back and the service lady amd mechanic rode with me to verify the issue. Mechanic then says oh it's this.. but he never wrote it down. Gave my vehicle a clean bill of health. The alignment created a death wobble in my jeep which scared me quite a bit driving at 70mph on the highway. Mechanic said he never took it passed 55 but going up the same hill (he would've never known the spot I had experienced it) he goes top of this bet it'll happen. It did.. how would he of know? Wild. We scheduled repairs for the steering damper for the next day. After repairs test drove it again and the issue was resolved. The vehicle used to drive me home from the dealership to wait on the repairs and pick me up after driving me back to the dealership had a massively cracked windshield and animal hair all inside. Unsafe as heck and if I was allergic to whatever animals those were it would've been a bigger problem. Staff were super friendly which I appreciated. But, there are major underlying issues at hand here for different levels of unprofessionalism at that dealership. Only recommend for an immediate fix that you can not make it to another Chysler, Dodge, Jeep dealership. Otherwise, drive to OKC or somewhere else. John (mechanic- DO NOT reccommend) Shaun (service department-mediocre at best) Service lady (I forget her name either Ariel or Barbara I believe) but she was freaking awesome and knew more then John the mechanic in my opinion. Noah (driver to drop off and pick up after service) super nice but the vehicle for transportation I almost refused to get in. The texts/call back number provided while waiting on services (no answer/response) not after texting for updates or leaving a voicemail. Should be of note I've never seen a vehicles odometer go up 20miles after drop off. What were they doing in my jeep for that long test driving? 10 miles sure for a very thorough test drive after repairs. 20 miles? Weird.. More
by Forrest
Other Employees Tagged: Shaun Hamilton , Noah and John mechanics department
March 28, 2025
Jonathan vissepo one of the greatest salesman I have ever dealt with with knows his job, knows his cars . jonathan is very detail in his approach . Gave me so many options and explain in great detail what k dealt with with knows his job, knows his cars . jonathan is very detail in his approach . Gave me so many options and explain in great detail what kind of car I was getting…. The whole team make feel comfortable, friendly not just good business they are great business come here 11B vet More
by Xavieuer
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Johnathon Vissepo
March 26, 2025
Ariel gave me the very best service. She was very professional. She explained everything well. She was very professional. She explained everything well. More
by wtplawton7
Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky
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