Ariel Denio
Ariel Denio at Lawton Chrysler Jeep Dodge RAM
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Ariel Denio

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.2
65 Reviews
4.2

65 Reviews

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65 Reviews of Ariel Denio

November 19, 2024

Dealership Rating
Employee Rating

Very nice and friendly service , worked with me and helped me get a car that I actually liked More

by CORDELDANIEL12
Service Price Transparency
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Recommend Dealer
Yes

November 18, 2024

Dealership Rating
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got a good deal on tires. installed in 2 hours. great. expectations met. no surprises More

by skybluestevemaui
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear you got a great deal on tires and that everything met your expectations. We look forward to helping you again in the future! 🚗✨

November 13, 2024

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My last two experiences at this dealership have been shady. They are always trying to take the easy way out or include additives I didn't ask for. Then try and put it on my bill. This place is the quint More

by alamogordo9052000
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Todd Brown

Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback alamogordo9052000. We here at Lawton CJD strive to be completely transparent with our customers and the services that we provide. It appears that we may have not communicated effectively on the services that we offered and completed for you. We do have specials running monthly and those additives may have been included with the special. I would like to discuss this with you at your convenience. My direct line is 580-771-3339. Thanks, Todd Brown.

November 12, 2024

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Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 06, 2024

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The cost of parts, the cost of labor and the cost of shop fees. Paid way to much for what asked for! For future issues I will not go to the dealership and not buy my next truck there!!! More

by mcmanamamichael
Service Price Transparency
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Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mcmananamichael about your recent service visit to Lawton CJD. We value the business that we get from our customers and always want to be transparent with our pricing. We routinely complete market analysis to ensure our pricing is not out of line. We do hope you will give us a future opportunity to earn your business back. If you would like to discuss your experience further, please feel free to reach out. My direct line is 580-771-3339. Thank you, Todd Brown

October 31, 2024

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It is what it is! The problem with most dealerships, you never know if they’re being legit or just trying to get more money out of you. More

by locogringo13
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Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your thoughts. We understand your concerns and strive to maintain transparency and trust in all our dealings. Your feedback is valuable, and we're here to address any questions or concerns you may have.

October 31, 2024

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Everything went great wit my services no problems or complications quick in fast thank you More

by jamallamar90
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Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thanks, jamallamar90! We're glad to hear everything went smoothly and quickly with your service. We appreciate you choosing us and look forward to helping you again!

October 30, 2024

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The dealership is okay. But the communication gap between depts lack. At least One recall was completed.. More

by tiptoema
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Recommend Dealer
Yes
Oct 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the communication issues and appreciate your patience. We're glad we could complete at least one recall, and we’ll work on improving our coordination moving forward.

October 30, 2024

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I came in for a flat tire. They told me 1-2 days wait until my new tire came in. 5 days later, I called and my tire was never even ordered! I had to wait another 5+ days for a More

by Shelby.koontz13
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Recommend Dealer
No
Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing this, Shelby. We apologize for the delay and the lack of follow-up on your order—it’s clear we fell short here. We’re committed to improving our communication and customer care to prevent this from happening again. Please let us know if there’s anything we can do to assist you further.

October 25, 2024

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I am very happy with this dealership. The staff was friendly and knowledgeable, and their goal was to get things done quickly. More

by Chagrif
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We look forward to serving you again! 🚗😊

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