Ariel Albores
Ariel Albores at Ken Ganley Ford Parma

Ariel Albores

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Ariel Albores

September 07, 2025

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Employee Rating

We switched from Brunswick to your facility. We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best More

by janine hansen 49
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2025

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Had a tire on my Mustang GT that was punctured by a screw. Decided to get four new tires instead of plugging it. Ariel Albores did a great job fitting me into their busy schedule today & taking good ca More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

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Brought my car in to get fixed and the same problem still exists. Brought my car back in for an appointment and it didn't even get looked at. I won't be bringing my car back here More

by Jc.collins84
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Recommend Dealer
No

September 02, 2025

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Customer service was great. Displeased that I called a week in advance for an oil change and my appointment wasn’t in the system. More

by amd4232
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 02, 2025

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Service and wait time was good. Ariel was helpful from the moment I pulled in. I definitely will be back for future service. More

by MHirsch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

September 02, 2025

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Employee Rating

Ariel was very kind and helped with all that I needed when my vehicle needed servicing. More

by Jakezimmerman01
Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 28, 2025

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The service is always great when I bring in my vehicle for service and everyone is really nice More

by teresay67
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Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 28, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

August 26, 2025

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Employee Rating

Always on time. Takes care of your car likes its their vehicle. Recommend this dealership More

by Adrienmichyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 24, 2025

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Employee Rating

Nice. Simple. Professional. Quick. Thorough. Efficient. Would recommend to anyone in need of auto services. More

by gbunch2021
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2025

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Employee Rating

They serviced my truck in a timely manner about an hour. The service was excellent. More

by ben6132ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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