Aria Hamidi

I was close to a "No" on the "Would you recommend this dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and pa dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and patient with my sorting out my decision on purchasing warranty or rust proofing. Aria was great in working towards my needs and providing perspectives on the cars on lot and process or ordering new ones. Had I worked with Aria from the start, I believe I would have purchased the right car for me. As it was, I did not purchase the car I should have. 2. I originally purchased a Corolla sedan hybrid, then cancelled it (my decision, though incorrect) and ended up purchasing a Corolla hatchback. After the cancellation of the hybrid sale, in conversation with Aria, I gained a new perspective on the purchases. He's very informative, personable and appreciates your particular needs. Unfortunately, the hybrid had been re-sold already. 3. The car I purchased had a number of immediate issues. I felt there wasn't the transparency I would expect with buying from a prominent dealer. i) A large scrape on underside that had not been pointed out ii) Cigarette odor that was not, as promised, dealt with prior to delivery. iii) A cigarette burn on a seat that was not pointed out. iv) When arrangements made to bring car in to deal with cigarette odor there was an internal mix up that required a re-booking, wasting a morning for me. I hope to have that and the burn resolved with the re-booking. More

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We have been loyal customers of this dealership for over 30 years and will continue to be, thanks to their exceptional customer service. 30 years and will continue to be, thanks to their exceptional customer service. More

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Aria was so helpful, myself and my husband really appreciated his approach and assistance with our lease. appreciated his approach and assistance with our lease. More

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Aria is very professional and provided us amazing service. Highly recommend seeing Aria at Whitby Toyota! service. Highly recommend seeing Aria at Whitby Toyota! More

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Very happy full the delivery manager took his time and explained everything .The salesman was very knowledgeable about the product he was selling explained everything .The salesman was very knowledgeable about the product he was selling More

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Excellent experience and communication was great. Dealership was welcoming and all staff seemed very positive. Dealership was welcoming and all staff seemed very positive. More

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Aria made the can buying process quite straightforward. He was in touch with us through the whole process, by text, which made everything easier. He was friendly and transparent, two things that you nee He was in touch with us through the whole process, by text, which made everything easier. He was friendly and transparent, two things that you need with any salesperson. I would recommend Aria to potential buyers. More

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The overall process was excellent. Our sales rep, Aria, was professional, courteous, and knowledgeable. We decided to add a winter tire package, and the service department was very Our sales rep, Aria, was professional, courteous, and knowledgeable. We decided to add a winter tire package, and the service department was very thorough and professional. One area for improvement is in the document signing portion of the deal. When being brought in to sign documents with the business manager, it would be beneficial to have a moment to discuss the options privately. Neither my wife, nor I, enjoyed having to discuss these matters while the business manager waited at his desk. If you really want me to spend thousands of extra dollars on an extended warranty, give me moment to privately run my numbers. This is the second vehicle I’ve bought (from two different dealerships) where this has happened - so it leads me to believe that it’s less about the product and significantly more about the dollars. I’ve blanket refused all services due to this. Other than that, it was a pleasant buying experience, and one that I’d repeat from this dealership. More

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Great Service very professional and highly recommended. The buying experience was very pleasent and seamless The buying experience was very pleasent and seamless More

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Staff was very friendly and helpful with all the questions I had. Overall great experience. questions I had. Overall great experience. More

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