Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan | Page 7

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
93 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

93 Reviews

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93 Reviews of Arcee Cabacungan

July 21, 2026

Dealership Rating
Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 23, 2026

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating
Employee Rating

Everyone was welcoming and friendly the moment you arrive; from the mechanic's to the customer service area. More

by kathy200119
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 23, 2026

Nissan of Torrance responded

Thank you for the kind words! We pride ourselves on providing a warm and welcoming atmosphere for all of our customers. We're glad we were able to make your experience with us a great one. Come back and see us soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating
Employee Rating

Arcee and the whole team are great. I appreciate their humor, candor, and professionalism. Thanks Arcee! More

by SeamusrRyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Arcee and our team. It's always our goal to provide both entertainment and quality service for our clients. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating
Employee Rating

Arcee and the Nissan dealership was very helpful and competent- great pleasure to work with thank you More

by ALIWOODART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with Arcee and our dealership. We pride ourselves on providing excellent service, and we are happy to have been able to assist you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 11, 2026

Dealership Rating
Employee Rating

Arcee is very nice and professional but my experience with your location was horrific. I came in one day to look and cars to buy a new one and get a key replaced for my Murano. Made an appointment Wednes More

by ADELMANPRODUCTIONS
Recommend Dealer
No

Other Employees Tagged: Arcee Cabacungan

Jul 15, 2026

Nissan of Torrance responded

Thank you for sharing your experience with us. We apologize for any inconvenience and miscommunication during your visit. Your satisfaction is important to us and we're glad to hear you found a solution for your key. We'd be happy to discuss your concerns further and ensure your next visit is a positive one.

July 08, 2026

Dealership Rating
Employee Rating

Outstanding Professional and courteous experience Great job Helpful advice and knowledgeable. That's all That is all More

by chosenlady15
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 09, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We strive to provide outstanding and professional service to all our customers, and we are thrilled to hear that you had a courteous experience. It was our pleasure to provide helpful advice and share our knowledge with you. Thank you for choosing Nissan of Torrance, and we look forward to working with you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 08, 2026

Dealership Rating
Employee Rating

Very quick and to the point and super kind Very respectable and knowledgeable. Took care of me More

by KACY.CROSS
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 11, 2026

Nissan of Torrance responded

Thank you for the kind words! Our team takes pride in providing quick and knowledgeable service while also being respectful and kind. We appreciate your support and hope to continue taking care of you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 07, 2026

Dealership Rating
Employee Rating

You all did a good job fixing my problem after a repair job there and not trying to make me pay again. More

by Vlee297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Nissan of Torrance responded

We're thrilled to hear that our team was able to resolve your issue without any additional costs. We always strive to provide the best service possible for our valued customers! Thank you for your kind words. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2026

Dealership Rating
Employee Rating

I'm don't feel confident that all rep's & technicians are totally familiar with all off the new technology in these new vehicles. I'm certain that I am not , I don't want vehicles that do the driving experie More

by DRGIACALONE
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 09, 2026

Nissan of Torrance responded

Thank you for your feedback. We understand your concerns and are constantly providing training to our reps and technicians to stay updated with the latest technology. Rest assured, your safety and satisfaction are our top priorities and we would never compromise on that. Our new vehicles are equipped with advanced features to enhance the driving experience, not replace it. Your satisfaction is important to us. Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 09, 2026

DRGIACALONE responded

I appreciate your most professional response and product loyalty. However, I’m 72 years old and have been driving since I’m 16 years old that’s 56 years of driving vehicles! I find your so called technical advancements to be more of a distraction than an assistance.That seems to be the lazy , brain dead world we currently live in, I don’t like it !Ten years from now if all vehicle assist functions are turned off will humans be able to drive ?

July 03, 2026

Dealership Rating
Employee Rating

Fast, attentive, top notch customer service from the start to finish. No issues so far More

by CARLO.BONTIGAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Nissan of Torrance responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service. We pride ourselves on providing top-notch service from start to finish. Your satisfaction is our top priority! Kind Regards, Elizabeth Reyes Customer Relations Manager

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