Arash Himmat | Page 13

Generally good experience. Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on howe Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on however. 1. No review of car function/dashboard/Infotainment system provided by dealer personnel. I was handed the owners manual and basically told "good luck." Today's cars are too complicated not to have someone at least walk you through the basics. When I bought my last car, a Hyundai, the salesperson spent at least an hour going over all the details, and actually helped me install my Iphone and other details. It wasn't like they were too busy that day, just wasn't a priority. 2. No mention of the Mazda Connect Owners Manual. Didn't get a copy or have it even mentioned too me as existing. It is mentioned (briefly) in the Owner's Manual, but given the complexity of the system, it really should be at least mentioned, or a copy (or CD) given out to new owners. I think this is a significant lapse in policy. Have since downloaded a copy. 3. Wheel Locks. I paid for wheel locks, but they were not put on the car prior to delivery. They were in their original container in the glove box. I think if you pay for a "dealer installed" item, it ought to be dealer installed, not stuck in the glove box. Lack of detail. More

by JWM2983 Verified Customer Verified Customer

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This location makes you feel so welcome and made my purchase smooth and very happy from start to finish. purchase smooth and very happy from start to finish. More

by gigihernandez Verified Customer Verified Customer

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Armando was exceedingly helpful and answered all my questions as I made a decision about my car purchase. I went to Mazda of Claremont because they had the car, trim, and color combination that I desir questions as I made a decision about my car purchase. I went to Mazda of Claremont because they had the car, trim, and color combination that I desired. More

by GOMEZPAT Verified Customer Verified Customer

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Armando was very respectful of our time, attentive and well informed. Thank you for your help. well informed. Thank you for your help. More

by GALLEGOSA604 Verified Customer Verified Customer

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Very nice people across the whole car purchase experience. The whole process was very direct and forthright. Francisco Hernandez was a great salesperson and kept the transactions moving -- no si experience. The whole process was very direct and forthright. Francisco Hernandez was a great salesperson and kept the transactions moving -- no sitting around waiting for the salesperson to "talk to my manager." He was warm and sincere. We will definitely come back to Mazda of Claremont when the time comes to purchase another car. More

by kb Verified Customer Verified Customer

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Customers are not greeted, receptionists desk is always empty. Car salesmen sit at desks, and ignore you. Salesmen are rude unless you automatically accept their deal. Try to upsell you. I would head to ki empty. Car salesmen sit at desks, and ignore you. Salesmen are rude unless you automatically accept their deal. Try to upsell you. I would head to kinder dealers next time. More

by JELASCO210 Verified Customer Verified Customer

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Straightforward, no gimmicks, intelligent, professional and courteous. Quick and efficient. A pleasurable car buying experience. and courteous. Quick and efficient. A pleasurable car buying experience. More

by VLUP2US65 Verified Customer Verified Customer

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The dealer acted fast to get me the car I wanted with a couple of add-ons. Amazing experience at this dealership; always smooth and educational process. Their team are all professionals couple of add-ons. Amazing experience at this dealership; always smooth and educational process. Their team are all professionals More

by AMIREIZADKHAH Verified Customer Verified Customer

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Very polite and professional staff. Very clean facilities. I enjoyed everything about this place. Very happy Very clean facilities. I enjoyed everything about this place. Very happy More

by sreyes732 Verified Customer Verified Customer

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Very pleasant to work with. Made process very easy. No kore headache going to dealership Made process very easy. No kore headache going to dealership More

by LEAHGLEYZER Verified Customer Verified Customer

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