I am impressed by the video and the overall high level
service of this dealership.
service of this dealership.
More
by CRMA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco Hernandez, Martin in Service
Jul 01, 2024 -
Mazda of Claremont responded
Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.
Very kind and informative.
Had a good experience with Jimelle and Arash at the Claremont location.
Had a good experience with Jimelle and Arash at the Claremont location.
More
by brittersleigh
Verified Customer
Verified Customer
Other Employees Tagged:
Jimelle
Jul 01, 2024 -
Mazda of Claremont responded
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Service here is top notch.
They really take care of their customers. Overall great car-buying experience.
They really take care of their customers. Overall great car-buying experience.
More
by Ed Z
Verified Customer
Verified Customer
Other Employees Tagged:
Lorne Sallis
Jul 01, 2024 -
Mazda of Claremont responded
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Service was quick and straight to The point.
All the people that helped me made the experience easy
All the people that helped me made the experience easy
More
by DG77261
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Riza Amiri
, Juan Banuelos, Amy Felix, Augie Gonzales, Chris Hernandez, George Mejia, Andrew Navarro, Rudy Soto, Roy Wells
Jun 27, 2024 -
Mazda of Claremont responded
Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.
Very helpful and prompt he is knowledgeable and is great,
he provided all I need.
he provided all I need.
More
by mitzie.gabriel
Verified Customer
Verified Customer
Jun 27, 2024 -
Mazda of Claremont responded
Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!
Always so nice when I come for an oil change or work on
the car
the car
More
by mismunoz6
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amy Felix, Armando Garcia-Fuentes, George Mejia
Jun 18, 2024 -
Mazda of Claremont responded
There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.
Great experience 👍 I would highly recommend.
Ok the number of words thing is and was annoying...need to change that...
Ok the number of words thing is and was annoying...need to change that...
More
by darrelldaytonleiby
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2024 -
Mazda of Claremont responded
We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up. (Sorry about the word count! We understand your frustration!)
Good customer service from Miguel and was able to work
with me when it came to an agreement
with me when it came to an agreement
More
by fvieyraazc
Verified Customer
Verified Customer
Other Employees Tagged:
Riza Amiri
, Miguel Ramirez
Jun 18, 2024 -
Mazda of Claremont responded
Thank you for your confidence in Mazda of Claremont, and for your business. We are thankful to have you as a customer.
Francisco is the man and did an amazing job with
informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us
informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us to make the sale. Robert on the other hand was that shark type of person but we appreciated Francisco.
More
by K L
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco Hernandez
Jun 11, 2024 -
Mazda of Claremont responded
Thank you so much for sharing your experience. We are so pleased to hear that Francisco was able to give you the service you deserve. Please don't hesitate to call if you have any questions.
Generally good experience.
Fair deal. Price seemed more than fair. No pressure.
Very accommodating to my issues/plans. Lots of little (?) details I would comment on howe
Fair deal. Price seemed more than fair. No pressure.
Very accommodating to my issues/plans. Lots of little (?) details I would comment on however.
1. No review of car function/dashboard/Infotainment system provided by dealer personnel. I was handed the owners manual and basically told "good luck." Today's cars are too complicated not to have someone at least walk you through the basics. When I bought my last car, a Hyundai, the salesperson spent at least an hour going over all the details, and actually helped me install my Iphone and other details. It wasn't like they were too busy that day, just wasn't a priority.
2. No mention of the Mazda Connect Owners Manual. Didn't get a copy or have it even mentioned too me as existing. It is mentioned (briefly) in the Owner's Manual, but given the complexity of the system, it really should be at least mentioned, or a copy (or CD) given out to new owners. I think this is a significant lapse in policy. Have since downloaded a copy.
3. Wheel Locks. I paid for wheel locks, but they were not put on the car prior to delivery. They were in their original container in the glove box. I think if you pay for a "dealer installed" item, it ought to be dealer installed, not stuck in the glove box. Lack of detail.
More
by JWM2983
Verified Customer
Verified Customer
Other Employees Tagged:
Geovany
Jun 11, 2024 -
Mazda of Claremont responded
Thank you for your kind rating and for your feedback. We are always looking to improve our services. Please don't hesitate to reach out if you have questions.