Ara Yaghsizian

The experience was pleasurable while purchased our new car. The staff was friendly and informative about our purchase. I would not hesitate to come back. Thank you car. The staff was friendly and informative about our purchase. I would not hesitate to come back. Thank you More

Report | Print

A great experience working with Lizette, Ara, and Brian to get a great used car. Never felt pressured or pushed. Everyone was helpful, genuine, and professional. Would highly recommend! to get a great used car. Never felt pressured or pushed. Everyone was helpful, genuine, and professional. Would highly recommend! More

Report | Print

Great service in and out , a job well done. Nice to have the car looked at by Honda dealership Nice to have the car looked at by Honda dealership More

Report | Print

Highly recommend it. I had a great experience, good service and I thought the process would take a long time and in less than 1 hour I had my car. I had a great experience, good service and I thought the process would take a long time and in less than 1 hour I had my car. More

Report | Print

I strongly discourage anyone from purchasing a vehicle from this dealership. My experience today was extremely disappointing. I visited with the intention of trading in my vehicle and upgrading to a used from this dealership. My experience today was extremely disappointing. I visited with the intention of trading in my vehicle and upgrading to a used Jeep Renegade Trailhawk edition. After receiving a letter from Stateline Nissan offering up to $7,000 for my trade-in, an additional $7,500 on select vehicles, and covering my first payment, I reached out to Herb Chambers since they had the vehicle I wanted in stock. Unfortunately, this decision turned out to be a mistake. ( To be clear I was not expecting anywhere near $7000 for my vehicle just the fair KBB price) The Jeep Renegade Trailhawk they presented was in poor condition. It had significant issues, including a malfunctioning airbag sensor, a faulty seat belt sensor (the seat belt clicked in, but the car didn’t register it), and a broken automatic start-stop sensor. Given that I had expressed my interest a week ago, I would have expected the dealership to either notify me of these issues beforehand or have them addressed before inviting me to view the vehicle. At the very least, they could have been transparent about the vehicle's condition, before I cam in. The sales representative, Ara, demonstrated a complete lack of professionalism. His approach was dismissive and condescending. He worked under the assumption that the sale was already finalized during the test drive, before doing any fiance options or informing of what my trade in would be was both presumptuous and frustrating. He showed little interest in understanding my needs, frequently interrupted me, and when I declined their inadequate offer of $400 for my trade-in (KBB suggests $1000 - $2000) he responded with, "What were you expecting when you came in today?" as if I should have anticipated their low ball offer. I explained that I owned my vehicle outright and that it did not make financial sense to commit to nearly $500 a month for the next 5-7 years. I was looking for a payment closer to $350 and expected a fair trade-in value of at least $1,000-$2,000. However, Ara repeatedly dismissed my concerns, insisting that these factors wouldn’t significantly impact the financing terms, and at not time suggested they would be able to come down on the price of the vehicle. In summary, this was a highly unsatisfactory experience. I will not be purchasing from this dealership, and I strongly recommend that others avoid doing so as well. If you value professionalism and transparency, look elsewhere More

Report | Print

Ara was very professional. He showed me a few cars and I decided to buy the Honda 2025 Honda CRV Hybrid.I am very pleased with his help. He was great. He showed me a few cars and I decided to buy the Honda 2025 Honda CRV Hybrid.I am very pleased with his help. He was great. More

Report | Print

Tim was excellent. I was in and out of there faster than I expected. They always exceed my expectations. I was in and out of there faster than I expected. They always exceed my expectations. More

Report | Print

El servicio muy lento, mi appoimemt era a las. 12:30pm y salí a las 2pm del servicio... pésimo servicio. 12:30pm y salí a las 2pm del servicio... pésimo servicio. More

Report | Print

Very good attention, attitude and always willing to answer any questions that we may have . Our sales representative ,ARA is super. answer any questions that we may have . Our sales representative ,ARA is super. More

Report | Print

Coming here since 2018. Service area customer waiting area not as good as in the past. Serious lack of inventory of new cars. For repeat service customers you should give me Service area customer waiting area not as good as in the past. Serious lack of inventory of new cars. For repeat service customers you should give me the service coupons rather asking if I have coupon. I will have to explore alternate service locations. Honda dealer 2 miles from my house vs. 20 miles for Herb Chambers. I do not feel my loyalty has any value. All the staff is very professional and I believe that quality of work is great. Lenny was great. More

Report | Print