April Fyock
April Fyock at Bocker Auto Group
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April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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rated
44 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Service Advisor

not yet
rated

44 Reviews

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44 Reviews of April Fyock

December 20, 2022

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Employee Rating

Will never buy a car from anyone else. Brandon and the Bocker Group are second to none. More

by bj.groves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

Dec 21, 2022

Bocker Auto Group responded

BJ, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team

December 09, 2022

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Employee Rating

If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We More

by Kevin Harn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback, Kevin. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jason and Delbert were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Bocker Chevrolet Buick GMC Team

November 26, 2021

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Employee Rating

Just bought second car from Brandon Busker. The process has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

February 18, 2021

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Employee Rating

I have been dealing with Bocker Auto Group for over 40 years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube. More

by rpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Bocker Auto Group responded

Thank you so much for the wonderful review of your experience at Bocker Chevrolet Buick GMC. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Bocker Chevrolet Buick GMC Team

January 18, 2021

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Employee Rating

Bought new GMC Denali, everything went as expected, like the truck, Dealership made the exchange pleasant people to deal with. Everything was explained to me In full, good people More

by Dave McCartney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton

Jan 21, 2021

Bocker Auto Group responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

October 19, 2020

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Employee Rating

Jason Bardell makes the buying process Quick and easy. He makes sure that you know everything you need to know about your new vehicle and works hard to get you the best price. Would and will definitely buy f More

by Swcg3445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Bocker Auto Group responded

Thank you for your feedback. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

January 28, 2019

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Employee Rating

Integrity is everything! My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well a More

by Keithavm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2019

Dealership Rating
Employee Rating

Very personable I am still having an issue with my cruise control but will contact them again to try snd get it fixed again. This has been happening since I got the c More

by limbtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2019

Dealership Rating
Employee Rating

Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2019

Dealership Rating
Employee Rating

Check Engine light My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April ev More

by rodnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Robb , Dennis Rackow came out to check on me also. We purchased tires & rims from him awhile back.

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