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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
79 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 8 mos

Industry Experience

13 yrs

Specialties & Trainings

Service Advisor

5.0

79 Reviews

Write a Review

79 Reviews of April Fyock

July 25, 2025

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Employee Rating

Went in for oil change and needed to schedule for tire rotation… April managed to get both done for me back to back! Done pretty quick and much appreciated. More

by Linda T
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 25, 2025

Bocker Auto Group responded

Thank you, Linda! We appreciate your feedback and are glad to hear that April took care of your oil change and tire rotation efficiently. Your satisfaction is important to us at Bocker Chevrolet GMC. We look forward to assisting you again. Sincerely, The Bocker Chevrolet GMC Team

July 20, 2025

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Employee Rating

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

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Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Greg Stronczek

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Jul 16, 2025

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 07, 2025

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Employee Rating

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch! More

by rcl700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Rob Robb, Brad Leverton, Wayne McCarthy

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Jul 07, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

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Employee Rating

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Gretchen Cross

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Jul 06, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

July 02, 2025

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Employee Rating

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else! More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy

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Jul 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We greatly appreciate your trust in Bocker Chevrolet GMC and your dedication to driving 57 miles for our service. It's fantastic to hear that you feel we provide the best care for your vehicles. We look forward to serving you and your family for many years to come! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

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Employee Rating

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Jun 17, 2025

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

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Bocker always goes above & beyond with their communication & customer service. I always have an incredible experience with I work with them! More

by pierceathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Jun 11, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and customer service you receive at Bocker Chevrolet GMC. It's always our goal to provide an incredible experience, and we're thrilled to hear that you feel that way! We look forward to working with you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

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Employee Rating

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Jun 11, 2025

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

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Employee Rating

They always do what is expected of them and they do it in a timely manner. More

by ronr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Jun 07, 2025

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Bocker Chevrolet GMC consistently meets your expectations in a timely manner. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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