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April Fyock
April Fyock at Bocker Auto Group
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April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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5.0
57 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 4 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

Service Advisor

5.0

57 Reviews

Write a Review

57 Reviews of April Fyock

March 28, 2025

Dealership Rating
Employee Rating

The place was very neat and clean, Everyone was friendly and very informative. Delbert and his team did a great job.Thank you very much.I love my new truck! More

by kjgreenbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Matt Mau, Greg Stronczek

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March 18, 2025

Dealership Rating
Employee Rating

The Bocker staff has always been very pleasant and easy to work with. They are very knowledgeable. I am a loyal customer and friend. The detail dept. is excellent More

by justramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton, Wayne McCarthy

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Mar 19, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear you have had a positive experience with our knowledgeable staff at Bocker Chevrolet GMC. We're proud of our detail department and will be sure to share your feedback with the team. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

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Employee Rating

I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

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Mar 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 12, 2025

Dealership Rating
Employee Rating

The employees at Bocker have always been very professional, yet warm and welcoming. It's a comfortable and trustworthy atmosphere. More

by DEBBIWHITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton

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Mar 13, 2025

Bocker Auto Group responded

Thank you for your kind words, Debbi! We're thrilled to hear that you found our team at Bocker Chevrolet GMC to be professional and welcoming. Creating a comfortable and trustworthy atmosphere for our customers is our top priority. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Dealership Rating
Employee Rating

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Mar 06, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

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Employee Rating

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Feb 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

February 13, 2025

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Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 08, 2025

Dealership Rating
Employee Rating

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Feb 10, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 05, 2025

Dealership Rating
Employee Rating

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Feb 05, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

February 01, 2025

Dealership Rating
Employee Rating

Did what I needed in short order all worked good. Made an appointment for checking trouble with the radio. More

by fredschub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton , Brandon Busker

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Feb 04, 2025

Bocker Auto Group responded

Thank you for your positive feedback! We appreciate you choosing Bocker Chevrolet GMC and are glad to hear that your needs were met promptly. We look forward to assisting you with your radio issue at your upcoming appointment. Please don’t hesitate to reach out if you have any other questions. Safe travels! Sincerely, The Bocker Chevrolet GMC Team

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