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April Fyock
April Fyock at Bocker Auto Group
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April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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5.0
52 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 3 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Service Advisor

5.0

52 Reviews

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52 Reviews of April Fyock

February 16, 2025

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Employee Rating

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Feb 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

February 13, 2025

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Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 08, 2025

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BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Feb 10, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 05, 2025

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Employee Rating

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Feb 05, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

February 01, 2025

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Did what I needed in short order all worked good. Made an appointment for checking trouble with the radio. More

by fredschub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton , Brandon Busker

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Feb 04, 2025

Bocker Auto Group responded

Thank you for your positive feedback! We appreciate you choosing Bocker Chevrolet GMC and are glad to hear that your needs were met promptly. We look forward to assisting you with your radio issue at your upcoming appointment. Please don’t hesitate to reach out if you have any other questions. Safe travels! Sincerely, The Bocker Chevrolet GMC Team

February 01, 2025

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As always Bocker goes above and beyond to make everything perfect for the customer. I've been a repeat customer since 2012 and 5 new vehicles later and I'm still smiling! More

by wndy.morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Brandon Busker, Brad Leverton, Wayne McCarthy, Greg Stronczek

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Feb 04, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC since 2012 and that you're still smiling after purchasing five new vehicles. It's our top priority to go above and beyond for our customers, and your loyalty means the world to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 27, 2025

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Best Chevy dealer I have been to, Friendly service and clean shop. Nice waiting area. Everyone was so friendly and helpful. More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy

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Jan 28, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Providing friendly service and maintaining a clean, welcoming environment is important to us. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

January 24, 2025

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Employee Rating

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Wayne McCarthy

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Jan 24, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC. Our team strives to provide friendly and efficient service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

December 20, 2022

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Will never buy a car from anyone else. Brandon and the Bocker Group are second to none. More

by bj.groves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

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Dec 21, 2022

Bocker Auto Group responded

BJ, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team

December 09, 2022

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Employee Rating

If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We More

by Kevin Harn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Austin Bowser , Chuck Hays, Jason Bardell

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Dec 09, 2022

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback, Kevin. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jason and Delbert were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Bocker Chevrolet Buick GMC Team

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