April Cochran
April Cochran at Matt Bowers Infiniti Metairie
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April Cochran

Service Concierge

Matt Bowers Infiniti Metairie

3700 North Causeway Boulevard
Metairie, LA 70002

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4.9
69 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

4.9

69 Reviews

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69 Reviews of April Cochran

May 22, 2024

Dealership Rating
Employee Rating

Love the service. Did not have long wait. And was very on point. I was able to track service of car on phone. More

by LYNETTESTEWART45
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2024

Dealership Rating
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The staff is always friendly and courteous. I reliable on Ray Brandt for all my services for my vehicle. More

by ALINDS34
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 19, 2024

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Employee Rating

I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 18, 2024

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Employee Rating

The Staff here are very Friendly. Gary our service advisor goes above and beyond for us. More

by JERMEY.MITCH14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gueldner, Caleb Danna

Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

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Employee Rating

It's a clean and pleasant place to go and get your car serviced thanks. More

by SHERILYN2023
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tina Verret

Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

No matter the issue John is always ready to listen, then act on the problem. More

by DJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

Parker was Excellent! He helped to keep me calm and focused! But did not pressure me. Jeff also did an Excellent job/ demonstrated a caring attitude about my future safe More

by gigi2269
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daigle, Tina Verret , Jeff Lawrence, Parker/ *****

Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

Awesome service love the technician who service my car👍👍Very satisfied customer .Keep up the great work!!!! More

by FAITH123PT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 18, 2023

Dealership Rating
Employee Rating

Gary is the most amazing service rep that has ever existed. He takes amazing care of my truck, and will keep me safely on the road for years to come. More

by DNF
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2023

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Employee Rating

My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 11, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

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