Antonio Watson

Arrived a little early for a scheduled recall appointment and my 2021 Q5 was immediately taken into the immaculate service department, where I met Tony Watson. After taking my information and telling how lo and my 2021 Q5 was immediately taken into the immaculate service department, where I met Tony Watson. After taking my information and telling how long the wait would be, Tony showed me the very comfortable waiting area. Time went be very fast and soon I was on my way in my freshly washed car! It as a pleasure to visit the service department at Ray Catena Freehold! More

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Tony Watson my service mgr. Made room for me without an appointment because he pointed out the bubble in my tire and needed immediate attention. That he gave me and I was out wi Made room for me without an appointment because he pointed out the bubble in my tire and needed immediate attention. That he gave me and I was out within a couple of hours with a new tire and no worries going forward. More

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Perfect service as always—Tony on check in was outstanding, and Pete on pick-up as well. The loaner was great. All told, perfect service. outstanding, and Pete on pick-up as well. The loaner was great. All told, perfect service. More

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Tony had a smile when I first walked in. He was very professional and quickly had information on our vehicle on computer. He was very honest regarding my questions. 5 STARS ACCROSS THE BOARD!!! Richard professional and quickly had information on our vehicle on computer. He was very honest regarding my questions. 5 STARS ACCROSS THE BOARD!!! Richard Ritacco and Kathleen-Gallagher Ritacco. More

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Great service for my Audi Q5. The team was very responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb More

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I must compliment service advisor Tony Watson.He solved I must compliment service advisor Tony Watson. He solved my problem quickly and then spent extra time making sure I was comfortable with all of the f I must compliment service advisor Tony Watson. He solved my problem quickly and then spent extra time making sure I was comfortable with all of the features of my new Audi A6. He is the reason I will continue he to use this dealership for service and future purchases. More

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Tony helped me with a repair for my 2016 Q5. He made sure the repair was covered by my CPO Warranty, set me up with a loaner vehicle and kept me informed throughout the process. Tony always goes above and b the repair was covered by my CPO Warranty, set me up with a loaner vehicle and kept me informed throughout the process. Tony always goes above and beyond! I have used two other Audi dealerships for service and Ray Catena’s dealership is far superior. More

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Took my Audi A6 in with a flat tire and no heat in the cabin. Met Tony who set me up with a loaner car and I was off. Got an update call telling me the heat situation was covered under warranty and that cabin. Met Tony who set me up with a loaner car and I was off. Got an update call telling me the heat situation was covered under warranty and that I could get away with replacing the flat tire and it's mate instead of all four. (44k miles on tires) I did purchase four new tires and had them aligned but was very pleased that Tony came up with a solution to save me money. That is how you build trust with a customer and working with Tony makes me glad I chose to purchase and service my car though Ray Catena Audi in Freehold. More

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Excellent salesman Excellent GM Excellent Mgmt at front Excellent salesman Excellent GM Excellent Mgmt at front desk Very accommodating. Excellent communication skills No hassles My third Audi. Excellent salesman Excellent GM Excellent Mgmt at front desk Very accommodating. Excellent communication skills No hassles My third Audi. Service department is THE MOST accommodating More

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Prompt service, eager to please, knowledgeable about the vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! More

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