10 Reviews of Antoine Roberson
November 04, 2024
Great salesman and finance man. Both were very nice and friendly. Would definitely recommend to others Both were very nice and friendly. Would definitely recommend to others More
Other Employees Tagged: Marcus Taylor, Eric Everly, Christopher Collyer
August 04, 2024
Great service by Marcus Taylor. I would refer him in the future & look forward to doing business in the future I would refer him in the future & look forward to doing business in the future More
Other Employees Tagged: Bryan Hall, Marcus Taylor, Benjamin Harris
July 22, 2024
Dealership was very knowledgeable about what cars were in stock & found exactly what I wanted. Bailey & Marcus know everything about KIAS stock & found exactly what I wanted. Bailey & Marcus know everything about KIAS More
Other Employees Tagged: Marcus Taylor, Eric Everly, Christopher Collyer, Benjamin Harris , Bailey in sales
June 19, 2024
I had a wonderful experience I will recommend this dealership to any one I was able to test drive my vehicle dealership to any one I was able to test drive my vehicle More
Other Employees Tagged: Marcus Taylor, Eric Everly, Christopher Collyer
June 09, 2024
Queens was amazing! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! More
Other Employees Tagged: Bryan Hall, Queenie Sibley, Eric Everly, Christopher Collyer, Alexander Reese
December 29, 2023
Antoine is awesome! He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSET He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSETS! my wife and I have bought all our vehicles from your dealership and have always been take care of! Thank you! More
Other Employees Tagged: Mauricio Pena, Eric Everly
August 04, 2023
I was not very happy with my experience. The beginning was great! Antoine reached out to me via email with a video showing me a 2023 white telluride! It was beautiful 😍 i loved it from the The beginning was great! Antoine reached out to me via email with a video showing me a 2023 white telluride! It was beautiful 😍 i loved it from the video but it had bucket seats. I am a nanny who serves a family where the mom is a pastor and the father is dealing with liver failure. I needed a bigger car to make it more pleasant for the children. Long story short, I signed the documents at 9:30pm on a wednesday. After driving 2 hours to get there and sitting through the process about 3 hours. Not only did my credit score go from 715 to a 645 because the finance guy decided to keep asking until there was a hit, I wasn’t particularly satisfied with the deal and wanted to wait until morning to make the decision. He said it would only be effective if i signed that night. The way home I knew something wasn’t right. The next day I heard noises in the dash specifically when I would turn. So i wondered if it had anything to do with the AC i turned it off and I no longer heard the noises. Later that day I had a pocketbook in the door, when i picked it up the bottom was soaked and wet. I called the dealership maybe 4 days in a row and drove over an hour maybe 3 days after the sell asking if I could either get something different or give it back so I can get something better. I was given the run around. Told management was in meetings and the finance guy when I spoke to him did not express ANY concern. He was more concerned and happy with a sell than he was customer satisfaction. He said to me it was already complete and had received his deposit and in Texas there’s rules etc. when when Inwalk out the door basically there’s nothing he can do. I should come back in 6 months and refinance or trade it in. But we all know it’s up to the dealership. Terrible thing to say to someone. Absolutely rTerrible. UPDATE: a week after buying the car I was contacted by a different manager (Alex) who told me to bring the car back so it could be inspected and he would put me in a loaner. Alex is a great leader. I felt concern and consideration to me Alex should be CEO of this company. He makes things happen. No, my loaner wasn’t ready and the team that handles the mechanical side wasn’t aware of my situation but when they made a call to Alex, he updated them and they got me squared away immediately. I love that. When people are go through a hard time in life — business isn’t just business. You have the opportunity to change someone’s life. This man has a liver disease and I can’t just leave when I want. So driving back and forth isn’t easy or convenient especially when Im not very satisfied or if I believe my service isn’t valued as a customer. If it’s just money to you and not passion — you will just trample over people. But when it’s passion, I will bring more customers to you and money is eassssssy. More
Other Employees Tagged: Bryan Hall, Alexander Reese
August 02, 2023
We tried for months to get our local dealership to find the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I c the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I called south west Kia in rockwall. These are Great people. Our salesman, Shane, went above and beyond, not only to find the exact car we were looking for, but also to make our deal as easy as possible. I would highly recommend anyone looking for a new kia to give these guys a chance. More
Other Employees Tagged: Mauricio Pena, Bryan Hall, Shane O'Neal, Eric Everly, Christopher Collyer, Benjamin Harris, Alexander Reese
February 24, 2023
They made sure I got the best deal possible. They were all very kind and supportive during the purchase. Highly recommended. They were all very kind and supportive during the purchase. Highly recommended. More
Other Employees Tagged: Shane O'Neal , Richard Adams