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Anthony Torres
Anthony Torres at Longo Toyota

Anthony Torres

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.5
30 Reviews

Spending time with family and golfing are my top two enjoyments in life

Dealership Experience

3 yrs, 11 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

30 Reviews

Write a Review

30 Reviews of Anthony Torres

August 31, 2025

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Employee Rating

Anthony Torres was excellent. Will recommend all my family and friends. Always promise service done on time. More

by Ted Cheu
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Workmanship
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Recommend Dealer
Yes
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Sep 02, 2025

Longo Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Anthony Torres provided excellent service and kept his promise to have everything done on time. Your willingness to recommend us to your family and friends means a great deal, and we truly appreciate your support. We look forward to serving you again in the future!

August 02, 2025

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Employee Rating

Service was great! ! Awesome customer service. Had my car serviced in less than two hours. Keep up the good work!!! More

by Juan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Longo Toyota responded

We’re glad to hear your service visit went smoothly and that everything was completed in a timely manner. It's great to know our team delivered the level of customer service you expected. We appreciate the feedback and look forward to seeing you next time! Hurry back - Longo Service Team

January 28, 2025

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Employee Rating

I spent six hours for an oil change and the two occasions that I want that was not good experience my last two the first one the guy told me my truck was missing my Oil cup, which when I came home the oil cu More

by rogelio garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Walton

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Jan 29, 2025

Longo Toyota responded

Thank you Mr. Garza for speaking with our Service Manager, Jesus Chacara on January 29, 2025 and we're sorry for any sort of dissatisfaction this year and or even 3 years ago at another Toyota dealership. Your viewpoint has been noted and we look forward to serving you in the future - Team Longo

December 10, 2024

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Very efficient and a great facility. They are very organized. Communication could have been a little better. I asked a question and it wasn’t communicated to me. I had to call my service More

by djcastillo2003
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Longo Toyota responded

Thank you for sharing your valuable feedback! We are so happy to welcome you to our Longo family, and we truly appreciate you taking the time to speak with our Service Manager, Jesus Chacara, on December 11, 2024. Your input regarding areas for improvement will help us ensure that your future service visits are nothing short of exceptional.

November 27, 2024

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I think is ridiculous that I have an appointment but still have to wait 4 hours to get my car on a regular checkup More

by lll919
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Nov 30, 2024

Longo Toyota responded

Please accept our sincere apology for the unpleasant service experience. Our Service Management team is always taking the necessary measures, to ensure situations like yours are carefully examined so we can improve our business practices. Please know we let ourselves down, and even more importantly, we let you down and deeply regret the whole incident. Sincerely Team Longo

November 26, 2024

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Great place for service, professional and friendly staff at Longo Toyota , talented and knowledgeable mechanics and honest More

by Slimsiyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Longo Toyota responded

We truly appreciate the trust you’ve placed in Longo Toyota for your service needs. We look forward to building a lasting relationship and continuing to keep your vehicle in top shape - Team Longo

August 31, 2024

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Dealership is great! Sorry but Advisor was very disappointed , I asked him how is your day going and he didn’t answer More

by yeky97
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Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Longo Toyota responded

Thank you for your feedback regarding your recent service experience. We apologize for the disappointment you encountered with our service advisor. Providing exceptional service is a top priority for us, and it's clear we missed the mark. Please be assured that your feedback is being taken seriously and because we're a dealership who cares, our Service Manager, Matthew Menendez would like to talk with you and at your convenience. He can be reached @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com

July 25, 2024

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Took us in on time. Was very friendly and attentive! Always a please to take our cars in. More

by evelyncastillon93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 25, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy knowing Anthony took amazing care of your during your visit.

July 20, 2024

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Employee Rating

Anthony was very nice and helpful. The wait time wasn’t long. The lady at pick up was very nice as well. More

by Lorenagodinez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and delighted knowing the team took wonderful care of you and your auto care needs.

July 06, 2024

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Employee Rating

The service personnel did a great job of explaining the work that was done and the service that would need to be done in the future. More

by Robert Seals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agustin Jauregui

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Jul 08, 2024

Longo Toyota responded

Thank you for allowing us to serve you and we're honored to have been selected to handle your auto care needs. Team Longo Toyota

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