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Anthony Serrano
Anthony Serrano at Elder Ford of Tampa
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Anthony Serrano

Sales Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.5
160 Reviews
4.5

160 Reviews

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160 Reviews of Anthony Serrano

October 09, 2024

Dealership Rating
Employee Rating

Sold a truck that has flat spots on the tire and won't warranty the vehicle More

by etch1elec2
Recommend Dealer
No
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Oct 13, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 26, 2024

Dealership Rating
Employee Rating

Great saleman. Very helpful and help get us in and out. When decide last minute to change from a 2.7 to a 5.0 didn’t think we would have gotten approved for it but More

by SEBASTIANDGT5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 29, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2024

Dealership Rating
Employee Rating

It is always a wonderful experience when I deal with the professionals at Elder Ford. More

by GARYBURG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 29, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 25, 2024

Dealership Rating
Employee Rating

The dealership helped save me as much savings as possible. I would recommend them to anyone else. More

by FJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jude

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Sep 29, 2024

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

September 25, 2024

Dealership Rating
Employee Rating

Bought a platinum F150. Came with two door dents. Service was slow. No follow up from dealer on how to rectify the situation. More

by SETSMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: CHRISTOPHER STOCKTON

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Sep 29, 2024

Elder Ford of Tampa responded

Hi Setsma, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 23, 2024

Dealership Rating
Employee Rating

Other than my interest rate being a little high with over an 800 score, it was a good experience. Everyone was nice. Jon bought my daughter snacks from the vending machine with his own money, that definitely More

by CharismaJune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, JONATHAN DURAN , Cheyenne

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Sep 29, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2024

Dealership Rating
Employee Rating

I highly recommend them very good service and prices it was easy and professional services More

by kiria.almeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN DURAN

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Sep 07, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 24, 2024

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Employee Rating

John made our transaction painless. we drove from the panhandle and when we arrived we test drove and signed paperwork. Everything was squared away and ready to go. Thank you More

by crida34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding , Mario alverez

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Aug 31, 2024

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be supportive during your experience here at Elder Ford of Tampa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

Dealership Rating
Employee Rating

Elder Ford was great to work with. They gave us a great price on our expedition and worked extremely hard to max out our trade in value. More

by MISS.S.BAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

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Aug 19, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2024

Dealership Rating
Employee Rating

this dealership is my go to on getting things done as well a sales in the future. Great service and great sales. More

by NATEJENKINS93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Sanchez 5 stars

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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