Anthony Ruggiero | Page 15

Outstanding This is the second Cayenne I have purchased from Richard. He is a consummate professional. He is extremely knowledgeable about the entire Porsche li This is the second Cayenne I have purchased from Richard. He is a consummate professional. He is extremely knowledgeable about the entire Porsche line and his love of cars is evident. He is organized, has excellent follow up and is a strong communicator. There is no pressure at all. Mari was also wonderful to work with. My car arrived early, unexpectedly and she turned the paperwork around in a few hours so that I could pick it up just after it was delivered to the dealership. She took me through every part of the agreement efficiently but carefully. I used the dealer for service for my other Cayenne and elected to do the same going forward. It is a strong service team and I have always been confident working with them More

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The staff As always the staff is wonderful to work with professional accommodating and friendly. I would highly recommend the service center. Even the staff not As always the staff is wonderful to work with professional accommodating and friendly. I would highly recommend the service center. Even the staff not associated with the service are great More

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Car guys are tough to please...and I'm happy. The Flemington Porsche crew is great, and I have bought several pre-owned Porsche's through Rich Karas over the years. My family had a used car dealer The Flemington Porsche crew is great, and I have bought several pre-owned Porsche's through Rich Karas over the years. My family had a used car dealership for 35 years, and I am comfortable that everyone was treated fairly in my purchases. Moreover, after sales service is spectacular, and that is a huge plus for non car people in pre-owned sales. You need to know that you can really trust your service people and the support of the general staff in this case. To me, buying a used car is not about saving 1%-2% at the time of sale, its about knowing it won't cost you 5x-10x that or more down the road. More

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Excellent Service Department My VW Beetle driver side window was grinding and would not go up or down. I scheduled an appointment to have it fixed along with a recall for the eng My VW Beetle driver side window was grinding and would not go up or down. I scheduled an appointment to have it fixed along with a recall for the engine control module. It was my lucky day. No charge for the service!!! Window is working perfectly and I assume the module is too. Plus when I went to pick it up, it was out getting washed! That is GREAT service. Thanks Troy & Anthony. More

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VW GTI service I've worked with all 3 brands (VW, Audi, Porsche) at Flemimgton and, this group continues to exceed my expectations for sales and service. I expect m I've worked with all 3 brands (VW, Audi, Porsche) at Flemimgton and, this group continues to exceed my expectations for sales and service. I expect my wife and I will be buying and servicing our cars here for a very long time. More

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Very poor communications. Left my 2018 vw in with 6000 miles on it for warranty work. It took 3 weeks to get an appointment which I understand. Dropped off the car at 08:30. Left my 2018 vw in with 6000 miles on it for warranty work. It took 3 weeks to get an appointment which I understand. Dropped off the car at 08:30. Expected a call to say it may be ready. I called at 15:45 to find out they did not even look at the car and the answer we will look at it tomorrow. Service manager Troy did not give a dam so I went over and removed my car. Ironically the tech just happened to get the car so I told them to unplug it and I will go elsewhere. Terrible place no communications and don't care. Shame. More

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Repurchase of a treasured car In September of 2005, I purchased my cherished red 993 cabriolet with 62K miles on the clock for $34000. I kept that car and traded it in at Flemingt In September of 2005, I purchased my cherished red 993 cabriolet with 62K miles on the clock for $34000. I kept that car and traded it in at Flemington Porsche to John Rachmiel in Sept 2015 with 65K miles and got $42,000 toward the purchase of a lovely yellow 991 cab. My dad, who passed in January 2016, lamented when I traded the 993 and I soon regretted the decision too. Fast forward to Sept 2018. My mom passed on 9/2 and I took some time off to heal the loss of a second parent. For some reason, I did something that I NEVER do.....I checked Flemington’s used car webpage. Low and behold, my treasured 993 had JUST been traded back into the dealer a couple of days earlier. I immediately contacted my trusted sales advisor, John Rachmiel, explained the situation and the sentimental nature of getting this car back. He immediately worked with Scott Herbert and we were able to work out a very favorable deal to get the car back to me about one week later, once it had cleared the shop. The car now has 67, 500 on it.....just 5,000 more than when I bought it in 2005 and the prior caretaker had just invested $6,000 in maintenance and $2,000 in a clear bra on the car. I got the car back for just under $50,000. I made out well thanks to John and Scott who were more interested in getting the car back to me than making a quick buck......something for which I will be forever appreciative. And to close the loop, I was able to quickly put them in touch with a buyer for the lovely E550 benz I traded and as a reward for that, a gratis oil change and brake fluid flush in the Spring for the 993. So happy. More

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The best Porsche dealer in NJ I have been a customer to most of the NJ Porsche dealers for past 3 years. This was my first visit to the Flemington Porsche. It was delight working w I have been a customer to most of the NJ Porsche dealers for past 3 years. This was my first visit to the Flemington Porsche. It was delight working with Tony. His professional demeanor and the knowledge of the whole process is highly commendable. I would whole heartedly recommend this dealership to anyone looking for their Porsche needs. More

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993help found a solution for a unique need for my 96 993 - very helpful as it is not a common issue and sourced a specialist to take care of my issue found a solution for a unique need for my 96 993 - very helpful as it is not a common issue and sourced a specialist to take care of my issue More

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Porsche Diesel to Macan I have had a great experience with Rich, very much unlike my previous car buying experiences over many years. First I had maintenance issues with my I have had a great experience with Rich, very much unlike my previous car buying experiences over many years. First I had maintenance issues with my Diesel Cayenne and was in maintenance for over 6 weeks due to parts. I engaged Rich and North America Porsche to get a resolution. Rich worked with through the whole process to work on a trade into a Macan. Although the Porsche NA experience started out badly, Bruce my case worker was excellent and provided compensation toward my new Macan. Rich is professional, very sincere, and informative through the whole buying process. In additional very personable making the buying experience an enjoyable one versus painful. Mike More

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