Anthony Rivera | Page 3

Work was done promptly when the parts were there. To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This i To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This is the second time into the dealer for a recall. I made an appointment for the first time, only to be told the part was not it. Service blamed parts for not having it in stock. I made an appointment a week later, being told they would have the part and call to confirm the part was in. I never received a call that the part was in, so I did not drop it off. I advised service that I would be out of town for work, so I would schedule when I was back in town. I was called and told it was time sensitive to return the car to the dealer. When I arrived at my second visit, the service advisor asked me if the parts were in this time. I find it odd that two departments in the same store do not communicate. I was under the impression that the service advisor was in charge of coordinating the repairs. The vehicle was picked up and appears to be ok. The service advisor was overall very pleasant and easy to talk to. More

by vettdave Verified Customer Verified Customer

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Just about every time I've home for service, i would have to end up going back because of either faulty parts or the service tech forgetting to put all the pieces back onto the engine, probably won't be retu to end up going back because of either faulty parts or the service tech forgetting to put all the pieces back onto the engine, probably won't be returning to the service department anytime soon, unless I absolutely have to. More

by BALDY784 Verified Customer Verified Customer

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Great service but pricey. Job always well done,but too expensive. But all staff always helpful & pleasant Job always well done,but too expensive. But all staff always helpful & pleasant More

by kvega2262 Verified Customer Verified Customer

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Very clean dealership. Anthony was very courteous, kept me updated on my vehicle. Great service Anthony was very courteous, kept me updated on my vehicle. Great service More

by Bearsfan23 Verified Customer Verified Customer

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Very polite and knowledgeable Liked his attitude. Made it a very pleasant experience for me Made it a very pleasant experience for me More

by Dramisino Verified Customer Verified Customer

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one of the quickest dealerships i’ve been too. very nice and helpful and well organized very nice and helpful and well organized More

by megann.erzinger Verified Customer Verified Customer

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Best service area I have dealt with, after the sale. Prompt, respectful, I'm on vehicle #3 with Webb, Highland. Prompt, respectful, I'm on vehicle #3 with Webb, Highland. More

by dianem9087 Verified Customer Verified Customer

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had a warning on Blue link found out it was the temp module, had one in stock and had it repaired in about 2 hours. module, had one in stock and had it repaired in about 2 hours. More

by rltrznad Verified Customer Verified Customer

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We have been using Webb Hyundai for many years and find the service, including customer care, excellent. Anthony in service was particularly helpful and knowledgable. Thank you so much. the service, including customer care, excellent. Anthony in service was particularly helpful and knowledgable. Thank you so much. More

by LDERSH Verified Customer Verified Customer

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Great team, efficient, friendly and knowledgeable. Great service overall. Will always come here to get service. Great service overall. Will always come here to get service. More

by Moorecornelius Verified Customer Verified Customer

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