Anthony Pham

Anthony was very good to work with. The follow-up after we picked up the vehicle was not well. We didn’t get phone updates on the status of vehicle registration. It took over a week to The follow-up after we picked up the vehicle was not well. We didn’t get phone updates on the status of vehicle registration. It took over a week to resolve the issue. More

by stefan50 Verified Customer Verified Customer

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Very helpful and understanding. Took the time to explain things in thorough detail while I was running on no sleep. Took the time to explain things in thorough detail while I was running on no sleep. More

by Xavier K Verified Customer Verified Customer

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Working with Empire Ford was ok. We negotiated a deal I was happy with on the Bronco I wanted However, customer service to get care registered, plated, and picked up was not great. We negotiated a deal I was happy with on the Bronco I wanted However, customer service to get care registered, plated, and picked up was not great. It was around the holidays so this could have been a factor. However, they were slow to respond, were not quick to return calls and almost didn't get car delivered by appointed date (right before I had to travel for 2 weeks.) They did not make the transaction easy in the end. Once they had money, customer serviced dropped until I had to pressure a manager. Home delivery was not an option unfortunately. More

by bradfordstoesser Verified Customer Verified Customer

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