115 Reviews
Write a Review115 Reviews of Anthony Murray
December 13, 2024
The experience and people were really good, very friendly and customer oriented. The service department also appeared very knowledgeable to me. In this particular instance they dropped the ball, technically. and customer oriented. The service department also appeared very knowledgeable to me. In this particular instance they dropped the ball, technically. I have a Chevy Volt which is a unique vehicle from a service perspective. There is a common issue with my year of vehicle related to the coolant sensor, where it may require replacement. My vehicle experienced the issue and the service department suggested the typical repair, which is quite expensive. I declined the repair and did some additional research on my own. It turns out that with PHEV vehicles, as well as battery vehicles, a failing 12v battery can cause all kinds of false vehicle failure indications. I ended up testing my 12v battery and it was in fact failing. I replaced the battery and the issue was resolved. I would recommend that the service department update their diagnostic process to include testing the 12v battery as part of any MIL diagnostic. Nobody is perfect and I would still take my vehicle back to this facility, were I to have another problem with it. Their handling of the customer service process really makes you feel like they have your best interest in mind, even if they happened to miss the mark on this particular service. More
December 08, 2024
Kyle was amazing, got my truck in and out in no time flat!!! Great service as with all of your employees!! I will always bring my truck to Webb Chevy!! flat!!! Great service as with all of your employees!! I will always bring my truck to Webb Chevy!! More
Other Employees Tagged: Dakota Miller, Kyle Kasper
December 07, 2024
Jim at webb Chevy was amazing to work with and helped us with everything we were looking for in a car. Couldn't be happier with our purchase and would absolutely recommend anyone to go through Jim as well. with everything we were looking for in a car. Couldn't be happier with our purchase and would absolutely recommend anyone to go through Jim as well. More
Other Employees Tagged: Jim Ceci, Richard Head
November 29, 2024
Excellent service. Very accommodating employees best dealership my husband is handicapped and they were very helpful to help me get him in and out of the car. Our deep Very accommodating employees best dealership my husband is handicapped and they were very helpful to help me get him in and out of the car. Our deep appreciation for the service More
Other Employees Tagged: Sergio Martinez, Dakota Miller , Shuttle car driver
August 19, 2024
Had the backup camera replaced. For approximately two weeks after service was performed there was a squeaking sound coming from the interior rear section of vehicle. I raised the ta For approximately two weeks after service was performed there was a squeaking sound coming from the interior rear section of vehicle. I raised the tailgate and examined the area on the tailgate in the area of the camera and found that the rear panel of the tailgate was loose at the area where the camera is. By pushing in and out at this point I was able to duplicate the squeaking. I snapped the panel into place as it was not seated with the clips and secured the panel. I took the car for a drive and surprise!...the squeaking was gone! Thanks Mr. Chevy tech for not completely doing your job! More