Anthony Mako

Tony is very personable and took time to get to know me and shared his stories which made the purchase process easier. and shared his stories which made the purchase process easier. More

by flb40 Verified Customer Verified Customer

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Used a bait and switch tactic to lure us an hour away only to have the sales manager Laurie refuse to honor the price that was agreed upon when my wife called in the morning. To top it off, Laurie knew w only to have the sales manager Laurie refuse to honor the price that was agreed upon when my wife called in the morning. To top it off, Laurie knew we were new parents that desperately need to get a bigger car and she knew my car was dangerous to drive because they test drove it for trade-in. We spent 4-5 hours just to be able to get to the dealership because we have a newborn, another 2 hours at the dealership and when it came time one for paperwork, Laurie jumped in and refused to honor the price. She claimed it wasn’t approved when my wife had called and verified before we drove an hour away and made sure they had all the info they needed for that price when we got there. Laurie tried to hard sell me a few days before that when I had said from the beginning I had to come back with my wife because the car is for her. She was rude to me that day, and then right from the moment she sat down once my wife was there, she immediately was rude to her too and hostile towards me because I didn’t buy the car Saturday. Once she started lying about some of the fees in what they contained (government fees include dealer fees, I know that…but my wife asked what the fee consisted of and Laurie wouldn’t admit to the fact there’s added on fees). Laurie claimed it was for the title, plate and registration in Illinois when we have a standard fee no matter what the car for title and plates, it’s $316. Laurie was claiming it’s &488 and even when I proved her wrong, she again just talked down to me and said she lives in Illinois too so she knows. Had she just said that it’s paperwork fee or something, I would have still bought the car. But the fact that she wouldn’t admit it and lied to my face about it even when I proved her wrong, made me not want to do business with a dealer that would put such a rude and slimy salesman in charge. There’s so much more but the way this place handles business is disturbing. Laurie preyed on our struggle as new parents to try and force us to pay $1,000 more. We ultimately walked. Had Laurie just been transparent and most of all, not be so insanely rude to us the entire time…I still would have bought the car. But I have never had someone be that nasty to me and especially my wife for absolutely no reason other than trying to pressure sell us. So disclaimer, this dealership has many hidden fees they’ll wait to tell you about until after you’ve spent hours with the them, they are: ALL cars have Brake Plus installed on them and it cost $1000, if you push them, it goes to &499 and they won’t budge on it that. The brake plus part cost &56 and takes less than 5 minutes to install. It’s simply a profit generator for them Document fees are charged and then more are charged hidden into your government fees If you aren’t financing with them, their demeanor changes and they don’t want you to buy the car there More

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We are very happy with the car we bought. Tony Mako was very friendly and helpful with all are questions. And he was very informative and helpful at getting it financed. I was very happy wit Tony Mako was very friendly and helpful with all are questions. And he was very informative and helpful at getting it financed. I was very happy with the hole experience. And he called the next day to see how it was. Webb Hyundai in Highland In. Is A ok in my book. More

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Kevin was very knowledgeable and helpful. I asked lots if questions and he patiently answered them all! I love the friendliness of the staff and the great service they provide. I asked lots if questions and he patiently answered them all! I love the friendliness of the staff and the great service they provide. More

by Kellee Verified Customer Verified Customer

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Tony Mako did an excellent job in helping me to purchase my new Hyundai. He was very professional & listened to what I needed. I would highly recommend working with Tony! my new Hyundai. He was very professional & listened to what I needed. I would highly recommend working with Tony! More

by sylvia.dejesus2 Verified Customer Verified Customer

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Love the vehicle but don't like side bars would like to have them removed (free of course) have them removed (free of course) More

by ms.tedi Verified Customer Verified Customer

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They were very informative, willing to work with you, knew their cars, and were most cordial. knew their cars, and were most cordial. More

by lorraine_ackerman Verified Customer Verified Customer

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Tony’s awesome love Tony everything else kind of sucks. Don’t love how I basically got scammed when it came to the warranty. They lied about how much it was gonna cost, and guy in sales also wasn’t being f Don’t love how I basically got scammed when it came to the warranty. They lied about how much it was gonna cost, and guy in sales also wasn’t being fully transparent on all of the things that it covered in the warranty. Plus, they pulled my credit SEVEN times only to approve me for a Santander loan at a 14% interest rate with a 750 credit score & 2 years of credit history with more than 50%+ down!! Even if I was considered to be “irresponsible” given all of that, them tacking on a $3-4k 3 year warranty when I was told it was only going to be a grand definitely didn’t help approval odds. Would not recommend them. More

by jaquan holliday Verified Customer Verified Customer

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Dishonest people to deal with. Will never go back or refer anyone to that place. Will never go back or refer anyone to that place. More

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Tony was very nice to work with. We’re happy with our purchase and appreciate his work We’re happy with our purchase and appreciate his work More

by reneeniles Verified Customer Verified Customer

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