Anthony Lampe

Overall, 10-10 experience from the sales representative to the customer service.This was the only dealership who had inventory and good deals. to the customer service.This was the only dealership who had inventory and good deals. More

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Gene is a great friend and salesman! He helped me out every step of the way, from test rides, to packages and securing financing. I highly recommend this guy He helped me out every step of the way, from test rides, to packages and securing financing. I highly recommend this guy More

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This is an excellent Hyundai service location. The staff are friendly and helpful. Anthony and the General Manager Chris Bernicker look out for their customers and will go the extra mile to make The staff are friendly and helpful. Anthony and the General Manager Chris Bernicker look out for their customers and will go the extra mile to make sure you are satisfied with the workmanship and services. My engine went a couple of years ago, and I brought my car into this dealership. They had a new engine installed quickly. This shop does honest work and does not overcharge. Keep up the good work guys and girls! More

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Very nice, responsive and not high pressure. Our salesperson as well as his manager were great! Our salesperson as well as his manager were great! More

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I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment More

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Anthony is very personable and easy to work with. I am not one of those people who are easily pleased, especially at car dealerships, but Anthony made the entire buying process seamless. He was enjoyable not one of those people who are easily pleased, especially at car dealerships, but Anthony made the entire buying process seamless. He was enjoyable to work with and there was no nonsense involved. When I had to stop back at the dealership to get my inspection stickers (bought the car on a Saturday and service was closed) he recognized me from the weekend and wanted to make sure everything with the car was good. He could've just walked right on by since I already bought the car, but being as he saw me and stopped to check in, it speaks to his pride in making sure that the customer is really happy. A++++ service. More

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This was one of the best car buying experiences we have ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to list ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to listen to what you need and get you a good deal, go see Dan & Anthony!! More

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They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Ch person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock More

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Mixed Review This will be a mixed review. Since 2005 my family has purchased 5 vehicles from Springfield Hyundai, three new and two used. We have been pleased wit This will be a mixed review. Since 2005 my family has purchased 5 vehicles from Springfield Hyundai, three new and two used. We have been pleased with all of our purchasing experiences with the exception of one. An experienced sales person ( I prefer not to address by name ) helped my daughter and I purchase a car for her back this past September. Her buying experience was mediocre although she is happy with the car. She had not realized how barely adequate her experience was until I raved to her about my purchasing experience a few months ago with both Herb and Tim. Then my daughter became increasingly dissatisfied with her experience. Mostly, she was promised new car mats for 2017 Sonata and she never received them despite repeated communications with her sales person and also she was never told about the free oil change that apparently is customary for used car purchases. Also, I received a second key remote with my used Sonata purchase and my daughter did not receive one. I did not know if that was customary or not with a used car sale but in my repeated emails to management, I did question this. Unfortunately my emails to Hyundai management about my daughter’s experience have been ignored. This disappoints me greatly. Perhaps my complaints seemed inconsequential or small but the fact that my daughter’s buying experience was not positive should have been enough for someone in Hyundai management to take notice. Subsequently, my daughter has paid for four car mats, an oil change and now will have to pay several hundred dollars for a second key remote without knowing if she should have received one. She has stated to me that she will think very seriously before purchasing another car from Springfield Hyundai. Claire Witzel More

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Stay far far away. If I could give zero stars, I would. We received a letter from Springfield Hyundai saying they would buy my dads 2015 Hyundai Genesis. This car used t If I could give zero stars, I would. We received a letter from Springfield Hyundai saying they would buy my dads 2015 Hyundai Genesis. This car used to belong to my mother, who recently passed away, so we were planning on taking the $7,000 hit and getting out of it because we do not need it. After thinking about it, we decided to do it and get it over with. When my father went back to Hyundai, they said that they don’t buy cars, they’d only buy it if we bought something else. This is fine, but if we originally told you the entire situation and said i was planning on getting something before the end of the year, Why didn’t you say this before? Why did you send us the letter saying you need a Hyundai Genesis on your lot and wanted to buy it? No where in the letter does it say it is contingent on buying another car. All they care about is screwing their customers out of money and made a bad situation even worse. Do me a favor and stay away from this dealership. Go buy a car from Honda or Ford down the street instead. More

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