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Anthony Farrugia

Overview Reviews (45) Inventory (215)

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Anthony Farrugia

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Anthony Farrugia

Sales Manager

Northstar Mitsubishi

46-05 Northern Blvd
Queens, NY 11101

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4.1

45 Reviews

Overview Reviews (45) Inventory (215)

Dealership Experience

12 yrs, 11 mos

Specialties & Trainings

Excellent Customer Service

Leadership & Decision Making

4.1

45 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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45 Reviews of Anthony Farrugia

November 10, 2024

Dealership Rating

Employee Rating

Very bad service and hidden prices applied. after the deal or sale response is zero. after the deal or sale response is zero. More

by FORIF1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Mike Annabi

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November 09, 2024

Dealership Rating

Employee Rating

Nice experience! No hassles! Would highly recommend to all! Please go their now while supplies last. No hassles! Would highly recommend to all! Please go their now while supplies last. More

by LouBx007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raymond Valencia, Moon Lee, Josue Dongakedi, Tyler Moore, Nairoby Valverde, Syed Rizvi

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November 07, 2024

Dealership Rating

Employee Rating

Muy buena atencion por parte de los empleados de la compañía y los trabajadores de la mecanica compañía y los trabajadores de la mecanica More

by darwinjosuesalascarrero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nairoby Valverde

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October 31, 2024

Dealership Rating

Employee Rating

Great Excellent; Three Diamonds Couldn’t ask for more customer Service. Amazing Deal! GRAND SLAM LINDOR!!!!!! customer Service. Amazing Deal! GRAND SLAM LINDOR!!!!!! More

by LouBx007

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando White, Raymond Valencia, Moon Lee, Jordan Curry, Josue Dongakedi, Tyler Moore, Mike Annabi, Syed Rizvi , Keilee Arroyo, All EMPLOYEES

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October 04, 2024

Dealership Rating

Employee Rating

Good car i love it wonderful. .. Everyone likes this car... I enjoy it. Nice and smooth drive .. Everyone likes this car... I enjoy it. Nice and smooth drive More

by Ahmedmonjur8832

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moon Lee, Jordan Curry, Josue Dongakedi, Tyler Moore, Mike Annabi , Keilee Arroyo

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September 30, 2024

Dealership Rating

Employee Rating

I had an incredibly disappointing experience at North Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the entire process, with little transparency about pricing or financing options Overall, it was a frustrating and stressful experience, and I would not recommend this dealership to anyone. More

by LEWIS.VICENTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Keilee Arroyo, Jose Ovalle Anthony general manager and the finance manager that I don’t know his name

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Oct 01, 2024 -

Northstar Mitsubishi responded

I’m truly sorry to hear about your experience with us. This is not the level of service we strive to provide, and I apologize for any frustration you faced with our team. Your feedback is invaluable, and I will ensure it is shared with management to address these issues. If you’re open to it, I would appreciate the opportunity to discuss your experience further and see how we can make things right. You can contact me directly at bsingh@northstarmitsu.com. Thank you for bringing this to our attention. Best regards, Bibi Singh Sales Director Northstar Mitsubishi

September 26, 2024

Dealership Rating

Employee Rating

The worst scammer dealership on earth…they sell you a damage car and no say nothing…and the worst seller Tyler damage car and no say nothing…and the worst seller Tyler More

by DIAZ753REY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Orlando White, Raymond Valencia, Moon Lee, Jordan Curry, Josue Dongakedi, Tyler Moore, Nairoby Valverde, Mike Annabi , Keilee Arroyo

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Sep 27, 2024 -

Northstar Mitsubishi responded

I’m truly sorry to hear about your experience, and I appreciate you bringing this to our attention. It’s completely unacceptable to receive a damaged vehicle without proper disclosure, and I understand how upsetting that must be. Your feedback regarding Tyler is concerning, and I want to address this situation immediately. Please reach out to me directly at bsingh@northstarmitsu.com so we can discuss the details and work toward a resolution. Thank you for sharing your experience, and I hope to speak with you soon. Best regards, Bibi Singh Sales Director Nothstar Mitsubishi

September 24, 2024

Dealership Rating

Employee Rating

Not good is take to slow the personal is not professional not comfortable they mistake to the contract change to much after the price not make the numbers correct not comfortable they mistake to the contract change to much after the price not make the numbers correct More

by uyaguarilaura

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Orlando White, Raymond Valencia, Moon Lee, Jordan Curry, Josue Dongakedi, Tyler Moore, Mike Annabi , Keilee Arroyo

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Sep 25, 2024 -

Northstar Mitsubishi responded

I’m really sorry to hear about your experience. It’s concerning to hear that you felt the process was slow and unprofessional, especially regarding the contract and pricing. I appreciate you bringing this to my attention, and I’ll make sure to address these issues with the team to prevent this from happening again. Your comfort and satisfaction are important to us. If there’s anything more I can do to assist you, please contact me directly at bsingh@northstarmitsu.com. Best regards, Bibi Singh Sales Director Northstar Mitsubishi

September 09, 2024

Dealership Rating

Employee Rating

I was in there to look at a Dodge Durango and Tyler was very nice to welcome me in as I entered the showroom took his time with me and showed me the Vehicle I was inquiring and he was able to work out a de very nice to welcome me in as I entered the showroom took his time with me and showed me the Vehicle I was inquiring and he was able to work out a deal after some issues. I highly recommend Mr. Moore as he is very knowledgeable and learning but patient. Take a trip to this dealership it’s really good Mr Orlando from the finance team was very helpful and made my deal more easy as he worked on some issues and was able to make the deal happen. More

by Super Bee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando White, Tyler Moore

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August 16, 2024

Dealership Rating

Employee Rating

The manager was and is, very disrespectful and rude, which is truly an understatement. My salesman was extremely excellent which is truly an understatement. My salesman was extremely excellent More

by CHIEF1515

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jose Ovalle was my salesperson (5stars)reviews

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