Anthony Capanelli
Used Car Sales Manager
Security Dodge Chrysler Jeep Ram
345 Merrick Rd
Amityville, NY 11701
154 Reviews
Write a Review154 Reviews of Anthony Capanelli
November 06, 2024
Alise was awesome! She has so much energy and puts it all into getting a great deal across the finish line. She stays on top of the details. I look forward to working w She has so much energy and puts it all into getting a great deal across the finish line. She stays on top of the details. I look forward to working with her again to buy my next Jeep! More
Other Employees Tagged: Alise Bitic
October 19, 2024
Chris and Johnathon were very attentive and addressed all of my needs. I was in and out very quickly and couldn't bee happier with the process and my truck of my needs. I was in and out very quickly and couldn't bee happier with the process and my truck More
Other Employees Tagged: Jonathan Vigorito, Chris Slama
October 18, 2024
I had a fantastic experience at Security. The staff was welcoming and knowledgeable, explaining everything clearly without any pressure. They completed the work quickly, and the customer serv The staff was welcoming and knowledgeable, explaining everything clearly without any pressure. They completed the work quickly, and the customer service was outstanding—friendly and attentive. I also appreciated their honest product recommendations. Overall, it was an efficient visit, and I highly recommend them for reliable service and excellent care! More
Other Employees Tagged: Jonathan Vigorito, Giuseppe Molinaro, Raja Jagtiani, TJ Thomas
October 14, 2024
Respectable dealership with motivated salespeople. They honor their word and try their best to get you in a vehicle that suites you for a reasonable price. They honor their word and try their best to get you in a vehicle that suites you for a reasonable price. More
Other Employees Tagged: Michael Vigorito, Raja Jagtiani, Gabby Vigs , Danny B
July 15, 2024
My experience in purchasing a used pickup from Security Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much i Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much in this, so I'll leave the "Too long; didn't read" at the top. Tl;dr - Online reviews were very bad but I gave them a try anyway and I had a solid experience before, during, and after my purchase. I had a minor mechanical issue upon leaving the dealer and they fully stood by the repair in a completely different state. Couldn't be happier with my truck and I wouldn't hesitate to do business with them again. I recently decided to trade in my 2016 Ram 1500 for a newer model and searched extensively for the right truck. After a challenging process with various dealers, I found the truck I wanted at Security Dodge. Despite their poor reviews on Google and Yelp, something nudged me to give them a chance. In our initial conversation, we discussed my trade-in and the new truck, including potential trade-in value and purchase price. I emphasized that since I was driving four hours, I wanted to finalize as much as possible beforehand. They were accommodating, and we agreed on terms which they confirmed via email. Although I felt my trade was slightly undervalued, I acknowledged my perception might be biased. Will Morgan was my main contact, and he showed respect and professionalism throughout the process. He wasn't pushy and handled everything with integrity. Will was knowledgeable about the vehicle and got answers from others when needed. If you can work with a specific salesperson, I recommend Will. They even offered more for my trade-in than initially quoted, which was a pleasant surprise. Overall, my experience was very good, around 4.5 stars. However, I was surprised by the inappropriate language in the showroom, especially with children present. It wasn't rampant, but I heard staff use the F-word multiple times. Also, my son and I had a good laugh when a manager told a staff member they couldn't nap in a showroom car hahaha. The only other minor issue was the time it took to complete the sale. As an out-of-state buyer, there might have been additional steps, but we arrived at 10 am and didn't leave until around 6 pm due to a mechanical issue. Although not their fault, they tried to expedite the process which leads into the next reason I was so happy with them. While I was having my financing meeting (very easy and straight forward by the way), they were prepping the truck for my departure and discovered that the AC was not functioning properly. At this point, it was around 4pm on a Saturday so all the service folks left a while ago and options were limited. Will and Anthony Capanelli tried for a while to charge the AC lines and get me running, but around 6pm it was time to wrap it up. They generously offered to get me a hotel so they could fix it, but I had to decline and drive home. We agreed on a proposed solution to go to a local dealer and they would cover the repair. Fast forward two weeks and my truck is fully functional and cold again! During the whole process, Michelle Scalise stayed in contact with me via email and ensured I was fully taken care of until I told her the truck was fixed. If you're hesitating on purchasing a vehicle through Security Dodge, DON'T! They did everything I would hope a car dealer would do before, during, and after a sale. Thank you all for such a great experience! More
Other Employees Tagged: Michael Vigorito, Wilfred Morgan, Tom Ferrigno , Michelle Scalise
June 22, 2024
I believe Alise has sold 4 Vehicles to my Family and each time she did a fantastic job. She was very helpful and very knowledgeable in this field. We will continue to recommend Alise and Security Dodge!! time she did a fantastic job. She was very helpful and very knowledgeable in this field. We will continue to recommend Alise and Security Dodge!! More
Other Employees Tagged: Alise Bitic, Giuseppe Molinaro, Gabby Vigs, Minka Whitlock, Julissa Cruz, Bob Neuendorf, Tom Ferrigno , Steve Giunta
June 06, 2024
Very cool very nice they are so nice people they take care Customer very friendly I am so excited wend I visit them I love them very much thank you for everything they do for me care Customer very friendly I am so excited wend I visit them I love them very much thank you for everything they do for me More
Other Employees Tagged: Catherine Mercado she are so nice to me I give 5 stars she work so hard for me
May 17, 2024
One of the fastest car buying experiences I have had to date! Definitely starting the search with them first next time! Chris date! Definitely starting the search with them first next time! Chris More
Other Employees Tagged: Tom Ferrigno , Tom Sweeney
April 12, 2024
Great experience with Security Dodge. Sales person Ray is top notch. He was excellent in communication and follow through. Combined with Ray was manager Anthony and his attention to de Sales person Ray is top notch. He was excellent in communication and follow through. Combined with Ray was manager Anthony and his attention to detail, I could not be happier. I feel I received a great deal, on a great Rubicon with the best service you could ask for. Raja made the paperwork a breeze and got me out in record time. Thanks for making this experience so easy and look forward to doing more business with you in the future. More
Other Employees Tagged: Raja Jagtiani, Raymond Magliulo
March 12, 2024
This is the best dealership on Long Island hands down A+. Professional, helpful and they keep their word. I highly recommend anyone looking for a used or new car to head over to Security Dodge you will be ha Professional, helpful and they keep their word. I highly recommend anyone looking for a used or new car to head over to Security Dodge you will be happy you did. Both Chris and Michelle were fantastic during the whole buying process. Thank you More
Other Employees Tagged: Tom Ferrigno, Chris Slama , Michelle Scalise, 5 stars for Alexis in service