Anthony Candela
Anthony Candela at BMW of Ramsey
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Anthony Candela

Service Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.7
54 Reviews

Proudly serving the auto industry for over 35 years and BMW for over 15 years. I am extremely passionate for automobiles, and enjoy what I do, but always eager to learn more!

Dealership Experience

17 yrs, 11 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

Italian Italian

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4.7

54 Reviews

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54 Reviews of Anthony Candela

August 16, 2024

Dealership Rating
Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 06, 2023

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Employee Rating

BMW of Ramsey is great, the sales and the service department are very easy to deal with. Ana is amazing she will have you in an out in no time. I highly recommend them if you have a BMW. More

by DARDANSELA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with Ana and our team at BMW of Ramsey! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your BMW!

December 02, 2023

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Employee Rating

Jim is the best service advisor ever. He fixed every issue with my car perfectly! More

by jcy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

Dec 04, 2023

BMW of Ramsey responded

Hello! Thanks for letting us know that Jim is the best service advisor! It's great to hear that he fixed every issue with your car perfectly! We hope to see you back at BMW of Ramsey for more awesome visits!

December 02, 2023

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Very professional. Diagnosed problem quickly and were able to get my car back to me in a reasonably short period of time which was appreciated. More

by nicholasjferreri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

Dec 04, 2023

BMW of Ramsey responded

Nicholas, we're glad to know our professional team at BMW of Ramsey was able to diagnose and fix your car's issue promptly. We appreciate the positive feedback and hope to see you again soon!

December 01, 2023

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Employee Rating

Got my car back in one day! Great service in a timely manner by well knowledgeable professionals. More

by PCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras

Dec 04, 2023

BMW of Ramsey responded

Hello! Thanks for letting us know that you received great and efficient service from our knowledgeable and professional team at BMW of Ramsey! We hope to see you again soon!

November 27, 2023

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Excellent service fast good nice welcoming organized would recommend them to everyone comfortable environment to wait More

by OMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Amato, Rosiris Cordero, James Crowe, Chris Betsch , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

Nov 28, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had an excellent experience at BMW of Ramsey and found our service fast, welcoming, and organized. Thank you for recommending us! We look forward to serving your automotive needs in the future!

November 21, 2023

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Employee Rating

I has a great experience at the dealership. I was greeted with kind respect and very puntual. Over all I was very happy at the fact that the technician pointed out things on my almost 20 year o More

by john.santiago5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

Nov 22, 2023

BMW of Ramsey responded

Hi John! We're glad to know that your visit to BMW of Ramsey was a positive one and you found our team respectful and punctual. We appreciate the feedback about our technician's observations. Thanks for choosing us and we hope to see you again soon!

Nov 23, 2023

BMW of Ramsey responded

We're delighted to hear about your positive experience at our dealership. Providing excellent service and creating a pleasant atmosphere for our customers is our top priority, and we're thrilled that you felt well taken care of. It's fantastic to hear that our technician's expertise was beneficial, and we appreciate your recognition of the honesty and kindness you experienced. Your kind words motivate us, and we look forward to continuing to serve you with the same level of care and respect. Thank you for being a valued part of our community.

Nov 23, 2023

john.santiago5 responded

Thank you for the kind and care for my vehicle. Everyone at the dealer was a pleasure to be around with. I didn’t have to wait around for ever for my car. Technician is a very highly educated mechanically inclined individual that pointed out repairable items on my drivetrain and engine. Thank you for your service once again. And I appreciate the honesty and the kindness I was treated with. It’s very uplifting being treated with kind and respect. All the people there are very nice individuals. Great team.

November 11, 2023

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Excellent experience, friendly, efficient, attentive. They made sure all my questions were answered and offered to bring me home or schedule for a loaner. Highly recommend James to anyone looking for a p More

by gabrielmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Crowe

Nov 13, 2023

BMW of Ramsey responded

Gabriel, we're delighted to know that James and our team at BMW of Ramsey provided you with an excellent experience. We appreciate your recommendation and hope to see you again for future visits! Enjoy the ride in your new vehicle.

November 10, 2023

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Employee Rating

The dealership people are always polite and answer all issues that need to be serviced. Great dealership to do business with. More

by SALPELLEGRINO
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

Nov 11, 2023

BMW of Ramsey responded

Hello Sal! We appreciate your kind words about our team at BMW of Ramsey! We're always here to help with any service needs you may have. Thanks for choosing us as your dealership! We hope to see you again for any future vehicle needs!

November 07, 2023

Dealership Rating
Employee Rating

The best dealership that I have been associated with, everyone is so nice and it has a great atmosphere. More

by Chris Betsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, James Crowe, Chris Betsch, Jason Sonion , Ben Abramov, Kenny Casares, Ted Contoleon, Jorge Pinero

Nov 07, 2023

BMW of Ramsey responded

Hi Chris! Thank you for taking the time to leave us a review. We are so happy that you have found our team and atmosphere at BMW of Ramsey to be great. We love hearing from happy customers! We hope to see you again soon for more incredible visits.

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