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Anthony Burgess
Anthony Burgess at Royal Buick GMC of Tucson
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Anthony Burgess

Service Advisor

Royal Buick GMC of Tucson

815 West Auto Mall Dr
Tucson, AZ 85705

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4 Reviews
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4 Reviews

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4 Reviews of Anthony Burgess

September 13, 2024

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I purchased a vehicle and still 30days or so later issues are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac More

by cvalencia69
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Robb, Jose Ramirez, Joe Sullivan, Jake Mullen , Van Bouttirath

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Sep 16, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. I understand that you're facing ongoing issues since your vehicle purchase, and it's concerning to hear that you felt the support you received from our team did not meet your expectations. At Royal Buick GMC Cadillac, I strive to provide exceptional service and care for our customers. I encourage you to reach out directly so I can address your concerns and work towards a resolution. Your feedback is valuable, and I appreciate the opportunity to make things right. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 22, 2024

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What a great experience has been working with you! ! With some unexpected things happening you handled everything to perfection, smooth and easy. Thank you and thank you again for saving us many headac More

by Rivera
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Royal Buick GMC of Tucson responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that we could make your experience smooth and enjoyable. At Royal Buick GMC Cadillac, we strive to take the stress out of every transaction. We look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 17, 2024

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Employee Rating

Very helpful , courteous and informative thank you, Brian kept me informed and progress on my vehicle More

by alpierce49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Bingham, Brian Martinez

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May 20, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us! We're thrilled to hear that Brian provided you with helpful and informative service. We always aim to keep our customers informed. Please don't hesitate to reach out if you need anything else. We look forward to serving you again at Royal Buick GMC Cadillac. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 15, 2024

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Employee Rating

The Best and what a truly good person. Made my visit for service seems as I was the only customer in the shop. He is the reason I keep coming back to Royal for all my new cars( every 3 ye More

by photo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Bingham

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Feb 16, 2024

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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