Annette Viti
Annette Viti at Patrick Hyundai

Annette Viti

Marketing

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

not yet
rated
18 Reviews
not yet
rated

18 Reviews

Write a Review

18 Reviews of Annette Viti

September 24, 2024

Dealership Rating
Employee Rating

This dealership is the worst, we least a Hyundai from another dealership decided to purchase an extended warranty when we purchased the vehicle after the lease was over, they told us the warranty wasn't More

by Pt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott June, Peter Rybacki , Scott the GM

Sep 25, 2024

Patrick Hyundai responded

Thank you for sharing your feedback, and we deeply apologize for the frustrations you've experienced. We take matters like this seriously and regret that there was confusion surrounding your warranty and the coupons provided during your purchase. It’s clear that we didn’t meet your expectations, and we apologize for the miscommunication regarding the extended warranty and coupon use. We would like to address this issue directly and ensure that our team fully understands the situation to prevent future misunderstandings. Please email us directly at customerservice@patrickcars.com so we can work together to find a resolution. Again, we apologize for the inconvenience and appreciate you bringing this to our attention. Your feedback is important to us, and we will take the necessary steps to improve our processes moving forward.

March 19, 2024

Dealership Rating
Employee Rating

I called & spoke to Gabby to inquire about a car on the website. They offered to have it waiting for me at front entrance immediately. Showroom was VERY busy when I arrived Client associate (salesman) Tom More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott June, Peter Rybacki

Mar 25, 2024

Patrick Hyundai responded

Patrick Hyundai would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Tom and Ketyra went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

March 16, 2023

Dealership Rating
Employee Rating

this is the worst dealer i have ever been in my entire life, ii am 47 yo. my car was in their service for 2 months. they are thieves, they told me they changed my brake rotors. i paid 856$ to find out t More

by abrahamtrabelsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian

Mar 17, 2023

Patrick Hyundai responded

We are reaching out to apologize for your unpleasant experience with Patrick Hyundai. It is disappointing to hear that your visit and ownership didn’t result in a positive experience. Customer feedback is an important resource for improving and addressing the needs and wants of our customers. Our team is determined and dedicated in making the service experience for every customer enjoyable and satisfying. Although we realize your time is valuable, our team would like the opportunity to further research your experience. Unfortunately online review profiles don’t provide us enough information for our research so if you would email customerservice@patrickcars.com with your full name, date of visit or call , an email address or best number of contact it would be helpful. -The Patrick Dealer Group Customer Relations Team

March 02, 2023

Dealership Rating
Employee Rating

We have been customers of this Patrick dealership for close to 20 years with our Mini Coopers. Would like to mention our experience when we went in for a test drive. We had no intension of purchasing More

by Pkrantz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Storelli

August 12, 2022

Dealership Rating
Employee Rating

Great Sales Reps - band management Bought Hyundai Tuscon in July 2022 - Ron Salski was awesome - but the management he had to deal with was not helpful at all - the overall experience was ok, they ma More

by Jay Pat
Customer Service
Friendliness
Price
Recommend Dealer
No

July 19, 2022

Dealership Rating
Employee Rating

This service place is xxxxing xxxx! Prices are way too expensive!!! I can go to a car mechanic for half the price that this place gives. More

by alincoln55799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Gruman, Gus Rozos

Jul 22, 2022

Patrick Hyundai responded

We are reaching out to apologize for your unpleasant experience. It is disappointing to hear when we are striving to dedicate ourselves in making the sales and service experience for every customer an enjoyable one. We appreciate the feedback and will make sure our service manager is aware of your experience if you didn’t have a chance to talk with him during your visit. If you wish to provide further feedback, please feel free to contact us at customerservice@patrickcars.com and provide us your full name, date of visit and best method of contact (if you wish to be contacted) -The Patrick Dealer Group Customer Relations Team

July 17, 2022

Dealership Rating
Employee Rating

Had an oil change there at that dealership, they lost my engine plug so the next day coming home from work i smell oil. sure enough no engine plug called the dealership, was told will get a call back. Sure More

by wesbborland24
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 22, 2022

Patrick Hyundai responded

We are reaching out to apologize for your unpleasant experience. It is disappointing to hear when we are striving to dedicate ourselves in making the service experience for every customer an enjoyable one. We appreciate the feedback and will make sure our service manager is aware of your experience if you didn’t have a chance to talk with him during your visit. If you wish to provide further feedback, please feel free to contact us at customerservice@patrickcars.com and provide us your full name, date of visit and best method of contact (if you wish to be contacted) -The Patrick Dealer Group Customer Relations Team

July 16, 2022

Dealership Rating
Employee Rating

Purchased a vehicle 2months ago, had oil change 2 weeks ago, now transmission is leaking. No loaner cars available. Very disappointed, don’t buy here More

by D-dcavazos cavazos
Recommend Dealer
No

May 18, 2022

Dealership Rating
Employee Rating

Very poor customer service. The mechanics purposely had me wait for four hours because they ordered the wrong tires. Avoid this dealership like the plague! My experience with Pa More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 29, 2022

Dealership Rating

I had my 2022 Tucson Hybrid serviced here at the end of March. I brought in my Tucson in for it's 1st "complimentary service" well I wish I would have taken elsewhere and if you came here to get you "compl More

by jchavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
1

Dealership Inventory (384 Vehicles)

used 2024 Hyundai Santa Cruz car, priced at $32,998
2024 Hyundai Santa Cruz
used
Sand exterior
Automatic
All-wheel Drive
new 2025 Hyundai Kona car, priced at $30,816
2025 Hyundai Kona
new
Abyss Black Pearl exterior
CVT
All-wheel Drive
new 2024 Hyundai Tucson Hybrid car, priced at $38,788
2024 Hyundai Tucson Hybrid
new
Phantom Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Hyundai Elantra HEV car, priced at $27,765
2025 Hyundai Elantra HEV
new
White exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $35,828
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2019 Ford Ranger car, priced at $32,748
2019 Ford Ranger
used
Magnetic Metallic exterior
Automatic
Four-wheel Drive