Ann Morongell
Ann Morongell at DCH Montclair Acura
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Ann Morongell

Lease Retention Specialist

DCH Montclair Acura

100 Bloomfield Ave.
Verona, NJ 07044

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rated
32 Reviews

I have worked for the dealership since 2003 and reside in the area as well. We are all about customer service......connected to our community & beyond. Our friendly/honest staff is here to assist our clients and make their experience a pleasant one from start to finish! I take pride in knowing many of our customers & their families for years..... have watched their children grow & revisit us time & time again..... it's all about trust & respect here at 100 Bloomfield Ave. DCH Montclair Acura is comprised of a team of true professionals and I am proud to call myself one of them.

Dealership Experience

21 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

Specialties & Trainings

Customer Service/ Lease Specialist

not yet
rated

32 Reviews

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32 Reviews of Ann Morongell

November 14, 2023

Dealership Rating
Employee Rating

I worked with Walter Goldman of DCH Montclair Acura. He was very professional, took time to answer all my questions and made sure I had a thorough understanding of all aspects throughout the process. More

by gallofe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Goldman

Nov 14, 2023

DCH Montclair Acura responded

We're delighted to know that Walter was able to assist you and answer all your questions at DCH Montclair Acura. We appreciate the recommendation, thank you for sharing your experience!

May 06, 2022

Dealership Rating
Employee Rating

Excellent service. Attention to detail. Walter, Lora, & Shawn were nothing but professional and personable. Loved my experience. Thanks. & Nicole loves her Acura RDX ! More

by stclair4710
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Goldman, Lora Moore , Nitin Bassi, Shawn Singh

May 10, 2022

DCH Montclair Acura responded

Hello, it's great to see you had an excellent experience with Walter, Lora, Shawn and Nicole. We look forward to seeing you again in the future!

September 18, 2020

Dealership Rating
Employee Rating

We had been searching for a first car for my teenager. After several bad experiences, our search uncovered a gem at DCH Montclair Acura. The level of service was outstanding. They were attentive, courte More

by rayandrobyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jaime Borja, Barry Katz, Al?

Sep 21, 2020

DCH Montclair Acura responded

Thank you for the kind words and great review of our team. We are glad he made this a very easy process for you. That's the way it should be. Welcome to the DCH Montclair Acura family, we are here for you if you have any questions.

June 10, 2020

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Employee Rating

Amazing customer service and experience.I went to DCH Amazing customer service and experience. I went to DCH Acura to buy out my old lease, but instead I decided to go with a new one. During the processe More

by Bobbyr77
Recommend Dealer
Yes

Other Employees Tagged: Walter Goldman , Hamad Matari

Jun 10, 2020

DCH Montclair Acura responded

"Amazing" review for Ann, Walter and Hamad! Thank you so much and congratulations on the purchase of your new Acura. Yes, please, do refer DCH Montclair Acura to your family and friends, we promise to take good care of them. Thanks again!

May 25, 2020

Dealership Rating
Employee Rating

Outstanding Customer Service It was a pleasure visiting DCH Montclair Acura and doing business with Keith Mickens & Hamad Matari. Both gentlemen handled us with the upmost courte More

by Leon & Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stanley Berkowitz, Keith Mickens, Harry Jones , Nitin Bassi, Hamad Matari

May 26, 2020

DCH Montclair Acura responded

"Outstanding" review for Keith and Hamad - we loved seeing it. Thanks so much for choosing DCH Montclair Acura. We are here if you have any questions, please just give us call. Thank You!

November 30, 2019

Dealership Rating
Employee Rating

Already recommending Harry Jones to family and friends! I love my new Acura TLX! Great leasing experience started with Ann Morongell and closed with Harry Jones. Harry was extremely professional and knowled More

by j-nice10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Harry Jones , Hamad Matari, John Nguyen, Barbara at reception

Dec 02, 2019

DCH Montclair Acura responded

We love this review! Thank you so much, it is really appreciated! And, Thanks for already recommending DCH Montclair Acura to your family and friends. Harry Jones will also love seeing this review, he takes great pride in his customer service. Congratulations on the purchase of your new Acura TLX, they are great vehicles! Give us a call if you have any questions for us. Welcome to the DCH Montclair Acura family!

October 17, 2019

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Employee Rating

2020 RDS purchase at Montclair Acura Decided to purchase an Acura RDX through the Costco Car Purchase Plan and was directed to contact Montclair Acura for a no haggle price. Was instantly More

by Rebeltown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lora Moore , Hamad Matari

Oct 18, 2019

DCH Montclair Acura responded

What a great review for Lora Moore and our dealership! We really appreciate it. And, Congratulations on the purchase of your new Acura RDX! Give us a call or stop in if you have any questions. Thank you for your business, we hope to see you again.

July 30, 2019

Dealership Rating
Employee Rating

Great experience! Great experience purchasing our Acura MDX! Working with Harry Jones was a pleasure and I will not hesitate to refer friends and family to DCH Montc More

by Rich H.
Recommend Dealer
Yes

Other Employees Tagged: Harry Jones, Fred Hill , Jaime Borja, Barry Katz, Richard Morales

June 26, 2019

Dealership Rating
Employee Rating

Amazing Customer service I had a really great experience here, starting with the front desk Barbara, she's a very lovely lady, humble and funny. Ann really took care of me and More

by shareifee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Hill, Anthony Bollotta , Hamad Matari

Jun 26, 2019

DCH Montclair Acura responded

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. Please feel free to reach out if you need anything else!

January 22, 2019

Dealership Rating
Employee Rating

Great experience Barry was very knowledge and committed to helping me find the right car. He was also very proactive and helped expidite the process after i made a de More

by Ronmayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Katz

Jan 25, 2019

DCH Montclair Acura responded

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back! Regards, The Customer Care Team

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