Ann Maria Trapani

I would like to comment on the exceptional service provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, pleasant and attentive to any questions I might have. Joann is a wonderful addition to this most excellent team and could not have been nicer. I have never experienced such quality service like this and I thank and appreciate each of them. More

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The service staff at circle infinity is world class! Anna Marie, Pam, Yuri, and Joann have found a way to make each service visit an actual pleasure. They are friendly and knowledgeable, and their dedic Anna Marie, Pam, Yuri, and Joann have found a way to make each service visit an actual pleasure. They are friendly and knowledgeable, and their dedication to customer satisfaction simply cannot be beat. They focus on customers as if they owned the business. They are the reason that I’m now on my 4th infinity - and I’ll keep coming back for more. More

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Dealing with Ann Maria and Pam is a dream come true . They are the reason I come to Circle for service They are the reason I come to Circle for service More

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Circle Infiniti and the staff are the true definition of Customer Service. I had recently moved to the area and was in need of a new service department to call home for my QX60. I visited a few months ago f Customer Service. I had recently moved to the area and was in need of a new service department to call home for my QX60. I visited a few months ago for the first time for a horn replacement and the service and the repairs were amazing no complaints. My latest visit on 10/11/24 was for a check engine light and troubles I was experiencing mid drive on the Garden State Parkway on my way home from work. I immediately called this dealer and spoke with Ms.Joann who was kind, patient and understanding and professional. Ms.Joann advised me to come right in off the parkway, provided a loaner and rectified my issue. I am grateful for the team here and the professionalism of anyone that I encounter down to the porters in the drive. Ms. Ann assisted me for check out when the vehicle was ready, and of course she is always a pleasure as well. Thank you circle Infiniti Service Team. I am always grateful and appreciative of Ms.Joann, Ms. Ann & Ms. Pam. More

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I came home from vacation on a Friday and went to start my car on Saturday afternoon and it took a few tries to start. I wasn’t sure if it was the battery or the starter. I headed straight to Circle Infi my car on Saturday afternoon and it took a few tries to start. I wasn’t sure if it was the battery or the starter. I headed straight to Circle Infiniti at 2/2:30 in the afternoon on a Saturday. They tested my battery, found it to be weak and put in a new one. They were all so helpful! No complaints or attitude because I showed up without an appointment or calling. This is my second Infiniti from this dealer and the service department is a big part of my decision! George was the mechanic and I really appreciate that he stayed late to help me!!! More

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I’ve been going to Circle for about 10 years. The service team is amazing! Pam, Ann and Joe are top notch. They are fair and honest. Couldn’t ask for more. The service team is amazing! Pam, Ann and Joe are top notch. They are fair and honest. Couldn’t ask for more. More

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The service team at Circle Infiniti has consistently exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! More

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Excellent service and friendly, competent people. Thank you again ffor another very good service experience. Thank you again ffor another very good service experience. More

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Five star service as usual from Circle Infiniti! I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I interacted with. I sat with my advisor, Ann Trapani, who took the time to carefully review everything that would be happening with my vehicle. She truly has a thorough understanding of vehicle service and left me feeling extremely confident in the service I would receive. Circle Infiniti is not the closest place to service my car, but it is the ONLY place for me. Dealing with Ann Trapani since 2012, I can truly say that she is the reason why I keep coming back to Circle Infiniti. After feeling unheard at other places, Circle Infiniti rises above the rest as a place where the employees really listen to their customers. More

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I took my car a couple of times for some issues they went ahead and took care of the problem very swiftly. ahead and took care of the problem very swiftly. More

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