Ann Brooks
Ann Brooks at Quality Subaru
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Ann Brooks

Certified Sales and Leasing Consultant

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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34 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

36 yrs, 4 mos

not yet
rated

34 Reviews

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34 Reviews of Ann Brooks

July 02, 2024

Dealership Rating
Employee Rating

Just bought my first Subaru from Ann. My son bought his first Subaru from Ann several months ago and he highly recommended working with her. So glad that I took his advice. Ann was caring More

by Ncc19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen

Jul 02, 2024

Quality Subaru responded

It's wonderful to hear that Ann provided such caring and patient service, making your first Subaru purchase a great experience. We're delighted that you love your new Crosstrek and that your son's recommendation led you to Ann. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new car!

January 15, 2024

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Highly Recommend! Chris was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along th More

by Nikkimarchitto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Quality Subaru responded

We appreciate your recommendation and are delighted to hear about your positive experience with Chris. Going above and beyond to secure your desired car and ensuring top quality are key priorities for us. It's great to know that Chris kept you well informed throughout the process. If you ever need further assistance or have more feedback to share, feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

December 02, 2023

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Employee Rating

Ann did a fantastic job helping with my Outback purchase. . She got all parties involved including Joe, Mike and Ed to assist with my needs . Everyone at Quality is friendly, knowledgeable and willing to hel More

by genden17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

April 16, 2023

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I just picked up my 3rd Subaru, a 2023 WRX GT, and they were so understanding and helpful. I have returned to them over and over because of their excellent customer service! More

by denisjsheehy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward, Ed Chen

Apr 17, 2023

Quality Subaru responded

Denis - thank you for always returning to us. We have enjoyed having you as a customer and family member. We are pleased that you got exactly what you needed. Please come back and see us again!

January 16, 2022

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Employee Rating

Joe is a great guy and makes this dealership warm and friendly. The staff I’ve met are very experienced and it’s well run. I love my new CrossTrek and although I live in NYC i come here for stress-less s More

by issweeney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Blichfeldt, Chris Carey, CHRIS COLEMAN, BENJAMIN TYLER , Steve Canada, Chad Esposito, Anthony Favoccia, Miroslaw "Mike" Mazek

Jan 17, 2022

Quality Subaru responded

Thank you so much for your kind words! We appreciate it and hope you enjoy your ne CrossTrek (and glad you liked the coffee and donuts)!

September 02, 2021

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My experience at Quality Subaru was fantastic. The entire staff were extremely friendly and pleasant to work with. My salesman John was very knowledgeable and patient explaining all the features of my new Su More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Zagorski, Ed Chen, Jack Blanchard, Jonathan Dillon, CHRIS COLEMAN , Steve Canada, Chad Esposito, JOHN MELCHIORE, Chad Esposito

Sep 02, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again at Quality Subaru! Until then, continue to enjoy your new Subaru Legacy Touring!

August 28, 2021

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Takes pride in its customers treats them like family. They look out for you as if it were them buying the car. More

by Mazzophi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Quality Subaru responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again at Quality Subaru!

October 13, 2020

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Tony was terrific . He was very knowledgeable, answered all questions and took the time to explain and demonstrate all of the features that were upgrades from our lease vehicle . I would recommend Tony to More

by Hubbard57
Recommend Dealer
Yes

Other Employees Tagged: Ed Chen, Tony Oliva

Oct 13, 2020

Quality Subaru responded

Thank you so much for your wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

August 27, 2020

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Employee Rating

I would like to thank everyone at Quality Subaru- Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts More

by U.S.A.F. TACP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Blichfeldt, Mike Ward, Ed Chen, KELLY HINCKLEY, Tony Oliva, HELENA O'CONNELL , BRIANA HENNESSEY, MIKE PORRECA, Mike Schweikert

Aug 27, 2020

Quality Subaru responded

Thank you so much for your loyalty and your kind words. We appreciate it and look forward to continuing to work with you in the future.

July 19, 2020

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Best car buying expierence ever! From the moment I inquired online to the moment I stepped foot in the dealership, I was wowed! With all this COVID panic, I was afraid to set a appoin More

by CMVNANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Zagorski, Jack Blanchard , BRIANA HENNESSEY, Mike Schweikert

Jul 20, 2020

Quality Subaru responded

Thank you so much for your kind words. Your comfort and safety is our number one priority! We look forward to working with you again in the future!

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