Ann Bahm

After not being able to get the car into a completing service facility for over two weeks, Gateway was able to get us in later on the same day. service facility for over two weeks, Gateway was able to get us in later on the same day. More

by Keith Verified Customer Verified Customer

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We were very satisfied with the service at gateway. Everyone was amazing. Our salesman was very helpful Everyone was amazing. Our salesman was very helpful More

by SJORGENSON Verified Customer Verified Customer

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I had my car serviced at Gateway and had a fantastic experience with my service advisor Anne. She was able to promptly get my car in and the service was quickly completed allowing me to get on with the experience with my service advisor Anne. She was able to promptly get my car in and the service was quickly completed allowing me to get on with the rest of my Saturday. Anne was friendly, organized, and highly efficient. I highly recommend working with Anne. More

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So I just came in for a quick oil change and asked meekly to replace the passenger side front bulb as I hit a pheasant the other day. I'd do it but I just recently had abdominal surgery. The service advisor to replace the passenger side front bulb as I hit a pheasant the other day. I'd do it but I just recently had abdominal surgery. The service advisor stated they may or may not be able to get to it and there would be a charge to do so and she also noticed that the bird knocked my fog light in before I could tell her. She said they would do their best but it may just be the oil change. Well getting back to my car I was thrilled to see that they installed my front blinker so I'm a legal driver again. But the best part is when I got home the crew also fixed my fog light. They went above and beyond for sure. THANK YOU!! More

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We bought 2024 Equinox in October. Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys ins Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys inside vehicle and were pointed towards waiting area. About 5 minutes later a woman by name of Ann comes towards me saying "Is that your Equinox? Are we just supposed to know what to do with it?? Our rules here are you stand by your vehicle and WAIT until someone approaches you and you explain to them what is being serviced!" At this time 4 other people in waiting area are staring at me & my son! I kindly explained we had a 2 pm appointment and we were told what to do with keys and where to go. I thought we were expected and service department should know exactly why a 2024 Equinox is there. They booked us! Long story short, once our warranty is done we will buy our next new vehicle at a different dealership in Fargo with friendlier staff :) More

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Attentive to details, good service. Maintenance required was completed on timely manner. Ride to and fro was provided Maintenance required was completed on timely manner. Ride to and fro was provided More

by BHAKTX Verified Customer Verified Customer

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It was easy to work with everyone there. They were thorough and polite and gave me all the information I asked and more . They were thorough and polite and gave me all the information I asked and more . More

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The problem was fixed at no cost to me so I am satisfied with the service. with the service. More

by glbenz Verified Customer Verified Customer

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Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More

by GRIMMDORR Verified Customer Verified Customer

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It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More

by DEAVERTRUCKING Verified Customer Verified Customer

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