Angie Smith

I have a service department review. BE CAREFUL WITH WHAT THEY TRY TO TELL YOU!!! Took my 2014 Tundra in because it was starting rough in the morning. Then would run fine rest of the BE CAREFUL WITH WHAT THEY TRY TO TELL YOU!!! Took my 2014 Tundra in because it was starting rough in the morning. Then would run fine rest of the starts that day. Long and short of it, needed a new fuel pump. 163,000 mikes replaced fuel pump, seemed fine. One year, 12,000 mile warranty. At 176,000 and 13 months, it started doing the same thing. Took it in. They said the fuel pump was fine, filter fine. After 2-3 hours, declared fuel pump was ok, that I had coolant inside a couple of cylinders, and that I would need a new ENGINE. Can't remember exact quote but probably $8-10K. I told them no thanks. So ran it like normal, just rough started every morning. I'm now at 186,000+ miles, and it's getting cold. Really rough starting. So I took it to Accelerated Diagnostic in Bennington. Short version, they said the fuel pump was reading that the fuel had 85% ethanol. Instead of reading that the fuel was 5-10% ethanol. So it was flooding the engine w more fuel than needed. The fuel pump sensor was not updated w the software to make it give the engine the correct amount of fuel to start properly. Accelerated replaced the "fuel pump, updated the ECM (PCM), SOFTWARE REFLASH and reset the alcohol." Not sure what that all means, but truck has started beautifully and not sputtered at first start since fix was put in. Total cost $2339. CORWIN TOYOTA IN BELLEVUE would of replaced my engine, $8-10K, and the problem would of still existed. I will never go to a dealership ever again, and if you get work done, May I suggest Accelerated Diagnostic in Bennington. Ask for Matt. Tell them Joe DiBlasi sent ya. If you have any questions call me. 712-870-0493. Thank you More

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The space is clean and available free snacks. The staff is professional and nice. The The staff is professional and nice. The More

by Clarisse Verified Customer Verified Customer

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I really really liked the salesman Drew. He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impr He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impressive. They diagnosed the check engine light as a knock sensor on Saturday as we sealed the deal on the car and promised to fix it. It was to be done Monday or Tuesday. I recieved a photo text with the car on the lift being fixed. However, on Wednesday when we called the mechanic said he'd never seen it till Wednesday. ??? I finally got the car Thursday evening. But, Friday morning the check engine came on again. It's not fixed. I'm not happy. I love the car . I just wanted it fixed. More

by LINDAGANZEL Verified Customer Verified Customer

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Service done well, in a timely manner. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. More

by Bob Verified Customer Verified Customer

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Service department delivered on the first appointment and quickly received the parts and completed the installation in the second appointment. Easy to work with and met my needs. quickly received the parts and completed the installation in the second appointment. Easy to work with and met my needs. More

by spmalloy Verified Customer Verified Customer

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excellent job, feels like Toyota takes care of you and wants your car to work great for a long time wants your car to work great for a long time More

by kevin-franco Verified Customer Verified Customer

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Great place for service. Clean waiting area with refreshments. In last minute visits my wait time has been right of track with what they quoted. Clean waiting area with refreshments. In last minute visits my wait time has been right of track with what they quoted. More

by DYLANGIBSONSG Verified Customer Verified Customer

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My Highlander has always been serviced at this dealership. It has past 160,000 miles and I feel like the service department is on top of any small repairs before they become big repairs. dealership. It has past 160,000 miles and I feel like the service department is on top of any small repairs before they become big repairs. More

by KIMVAWTER72 Verified Customer Verified Customer

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The representatives were very kind. They were very time-oriented and I appreciate all their help They were very time-oriented and I appreciate all their help More

by Jesus Machuca Verified Customer Verified Customer

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I’m very happy satisfied for the work you made to the car, excellent services car, excellent services More

by AMPDELVALLE Verified Customer Verified Customer

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