Angelo Sanchez

I went to this service center about a year ago and had good experience. However I tried to go again about a month ago and the experience I received trying to get a emergency appointment cause my rear view good experience. However I tried to go again about a month ago and the experience I received trying to get a emergency appointment cause my rear view mirror came off as I was adjusting it. I was very dangerous for me to me driving like this. I got such a poor and unacceptable treatment. This is not the customer service treatment that you would thing after buying a $150,000 car. After receiving this type of treatment. I immediately called Helms Mercedes and they told me to bring the vehicle in immediately. I will never go to this dealership for anything again. I will also recommend to my friends not to buy cars or use their service department. I give them a zero rating for poor customer service and interactions. More

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Angelo is very professional and helpful to perform my car maintenance. He makes sure I have up to date information. Highly recommend him. maintenance. He makes sure I have up to date information. Highly recommend him. More

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Best service in NYC by far, Angelo is fantastic, great communication and car is also ready when he says it will be. communication and car is also ready when he says it will be. More

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they are very good I can recommen them to my friends Thank you very much Thank you very much More

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Great people and awesome service. Will definitely be back in future. Highly recommend this location. Will definitely be back in future. Highly recommend this location. More

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MB Manhattan has dramatically improved its service, which had fallen off during and following the Covid pandemic. had fallen off during and following the Covid pandemic. More

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The job on my car was done quickly at mercedes manhattan. That’s why I always go there because they really take care of their clients. That’s why I always go there because they really take care of their clients. More

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The job gets done well and very focused and caring personal service. Also Very punctual in delivering Thank you. personal service. Also Very punctual in delivering Thank you. More

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The best place to work in Manhattan, no other dealer in the tri-state area offers the quality service we do. the tri-state area offers the quality service we do. More

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Good dealer; great people. Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . More

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