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Angelo Palacio

Overview Reviews (45) Inventory (663)

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Angelo Palacio

Angelo Palacio | Page 2

Service Advisor

Kia of Frisco

10220 TX-121
Frisco, TX 75035

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4.5

45 Reviews

Overview Reviews (45) Inventory (663)

Dealership Experience

1 yr, 9 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English

Spanish

4.5

45 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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45 Reviews of Angelo Palacio

July 01, 2026

Dealership Rating

Employee Rating

I had quite a few things to have checked/fixed on my sportage. Angelo was up front about timing and was able to get me into a loaner car since it was taking longer than expected. sportage. Angelo was up front about timing and was able to get me into a loaner car since it was taking longer than expected. More

by Caradugas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jul 02, 2026 -

Kia of Frisco responded

We're delighted Angelo provided transparent and proactive assistance! Thank you for choosing Kia of Frisco and for your positive feedback. Safe travels in your Sportage!

June 30, 2026

Dealership Rating

Employee Rating

It was challenging getting a call back to confirm coverage under my jma plan but otherwise the service was impeccable. coverage under my jma plan but otherwise the service was impeccable. More

by Lizaawright

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jul 01, 2026 -

Kia of Frisco responded

Thank you for sharing your experience with us! We're delighted that your overall experience was five-star but apologize for any initial communication issues. Your feedback is greatly appreciated, and we can't wait to welcome you back to Kia of Frisco.

June 30, 2026

Dealership Rating

Employee Rating

Angelo was professional and the work I requested was completed to my satisfaction. The recall work was also completed! completed to my satisfaction. The recall work was also completed! More

by George

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 01, 2026 -

Kia of Frisco responded

George, thank you for choosing Kia of Frisco and for sharing your feedback about Angelo's professional service. Safe travels ahead!

June 30, 2026

Dealership Rating

Employee Rating

You guys are quick, and always clear about the services that will be performed. All Service people at Kia of Frisco are nice and kind that will be performed. All Service people at Kia of Frisco are nice and kind More

by thiagocapucin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jun 30, 2026 -

Kia of Frisco responded

Thank you for your review! We're pleased to hear you've had transparent and efficient experiences with our team. We look forward to serving you again at Kia of Frisco! Safe travels!

June 29, 2026

Dealership Rating

Employee Rating

Transition was smooth. The dealership was able to fix my vehicle and get me back on the road. The dealership was able to fix my vehicle and get me back on the road. More

by daniigaines

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jun 29, 2026 -

Kia of Frisco responded

It's amazing that we were able to provide you with a five-star service here at Kia of Frisco! Thank you for your trust and support in our team. See you next time!

June 29, 2026

Dealership Rating

Employee Rating

Everything was agreed and quit. I was able to work while getting my car fixed! I was able to work while getting my car fixed! More

by AshleyAde

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arian Haghighat

Jun 29, 2026 -

Kia of Frisco responded

Thanks so much, Ashley! We’re happy everything was quick and easy and that you could get some work done while we took care of your vehicle. See you next time!

June 28, 2026

Dealership Rating

Employee Rating

Angelo was extremely helpful & friendly & communicated clearly. They had my car ready when Angelo said it would be. clearly. They had my car ready when Angelo said it would be. More

by ABBYLOWERY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jun 29, 2026 -

Kia of Frisco responded

We are so grateful for your business and your five-star review, Abby! We will be sure to pass along your kind words to Angelo and the rest of our team. Your business is valued by all of us here at Kia of Frisco!

June 27, 2026

Dealership Rating

Employee Rating

They kept me in the loop about what was going on with my car. I really like the video showing what the mechanic is telling you what's wrong. car. I really like the video showing what the mechanic is telling you what's wrong. More

by Ladychantelle89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Peter Gabriel was also 5 stars

Jun 29, 2026 -

Kia of Frisco responded

Keeping you informed every step of the way is always our goal. Thank you for choosing Kia of Frisco and for sharing your experience with our team. We look forward to seeing you again for any future needs. Safe travels!

June 26, 2026

Dealership Rating

Employee Rating

Great experience, thorough explanations and quick completion on recalls Thanks again for a job well done! completion on recalls Thanks again for a job well done! More

by TXLEVINGS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Palacio

Jun 29, 2026 -

Kia of Frisco responded

Thank you for sharing your positive experience with our team! We appreciate your support and look forward to serving you again at Kia of Frisco. Safe travels!

June 24, 2026

Dealership Rating

Employee Rating

Great experience It was fast, done correctly We always come back for service for both of our 10 vehicles come back for service for both of our 10 vehicles More

by VAL14

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Rollefson, William Kazanji , Kaleem Mian

Jul 01, 2026 -

Kia of Frisco responded

Hello, Thank you for your feedback and for your continued trust in our team. We’re glad to hear your experience was smooth and efficient. We look forward to taking care of your vehicles again soon! Larry Johnson Service Manager LarryJohnson@lithia.com

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