Angelo Kastani | Page 17

First time having my new to me used car serviced. After puzzling walking into service advisor booth are as no one was in bay to greet me. We got started right away. They said 3 hours but everything was com puzzling walking into service advisor booth are as no one was in bay to greet me. We got started right away. They said 3 hours but everything was completed in 90 minute and I was on my way. They had donuts, muffins & bagels plus hot drinks too for our comfort. After leaving though and going over vehicle review sheet. Items were checked off as not being checked out by the mechanic that I would've been included in over-all safety check. And I will ask about when I go back for next service appointment. More

by eakmj1956 Verified Customer Verified Customer

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Wonderful service. Wonderful people and they are very caring for whatever issue that you may have. They are very polite and helpful and stay in touch with you regarding the status of your vehicle. caring for whatever issue that you may have. They are very polite and helpful and stay in touch with you regarding the status of your vehicle. More

by eboothsweeney3@gmail.com Verified Customer Verified Customer

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I wouldn’t take my new Rogue to anyone else for service. They are courteous, efficient, welcoming and professional at Lokey! Can’t ask for much more. They are courteous, efficient, welcoming and professional at Lokey! Can’t ask for much more. More

by PJ Verified Customer Verified Customer

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Everyone at this location was great! Friendly and professional and we got a great deal on a nice car. Even helped us with an oil change on our previous Nissan! professional and we got a great deal on a nice car. Even helped us with an oil change on our previous Nissan! More

by MHOREN Verified Customer Verified Customer

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I was very pleased with my experience. Everyone was extremely attentive to my request. I was able to get the car I wanted within my budget. I was in and on my way within two hours. Excellent service!! extremely attentive to my request. I was able to get the car I wanted within my budget. I was in and on my way within two hours. Excellent service!! thank you! More

by coral87020 Verified Customer Verified Customer

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Lokey Nissan has been excellent in all my transactions over the past few years. They went beyond my expectations I give this an A-Plus for sure over the past few years. They went beyond my expectations I give this an A-Plus for sure More

by rhampton1914 Verified Customer Verified Customer

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Deceptive practices and lazy/lack there of communication. My family is high risk for Covid, so my full experience was over the phone/internet up until the vehicle was delivered. I was very upfront with them My family is high risk for Covid, so my full experience was over the phone/internet up until the vehicle was delivered. I was very upfront with them and yet the sales rep treated me like I was not important. They sold me a car without disclosing the windshield was cracked and the damage to the paint on the front of the vehicle that could not be seen through pictures nor at night (which is when THEY chose to deliver it). I have been waiting a month to hear back from the manager about my concerns and still am waiting. I deeply regret doing business with Lokey. I would not refer anyone to shop with Lokey at any dealership they partner with. My experience has made me uncomfortable and uncertain that Lokey will ever treat me with the integrity and dignity that any buyer should deserve. Even though I like the vehicle, I would give the car back if I could. More

by Highly Dissatisfied Verified Customer Verified Customer

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The collision department sucks hard core. Call if you care about how I was treated. This department makes Lokey look bad. Evangelo... he is awesome and the dealership should take some time and learn from care about how I was treated. This department makes Lokey look bad. Evangelo... he is awesome and the dealership should take some time and learn from him. He treats people right from the start. I cannot say I’d return due to the collision department and their dishonesty. I only give a yes for a recommendation due to Angelo taking the look rad on my issues. More

by VJBOGUE Verified Customer Verified Customer

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Slow so slow first, second I feel it’s very unprofessional standing for the service people. They are also unprofessional fooling around with guests there unprofessional standing for the service people. They are also unprofessional fooling around with guests there More

by LORIpf Verified Customer Verified Customer

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Overall experience was great. I needed a vehicle and they delivered. Only one issue but other than that everyone was great. Oh and the music they play in the building is phenomenal!!! delivered. Only one issue but other than that everyone was great. Oh and the music they play in the building is phenomenal!!! More

by lynnrrodgers Verified Customer Verified Customer

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