Angelo Berretta

Great service. Mia took time to make us feel very comfortable. There were no pressure tactics. After purchasing our car, she took the time to show me all the feat Mia took time to make us feel very comfortable. There were no pressure tactics. After purchasing our car, she took the time to show me all the features and how to use them. I would highly recommend this dealership. I give Bergey Kia two 👍👍 More

Report | Print

Dan did a great job with the purchase of my Mazda cx30. I had a very good experience and everyone was very helpful and professional. I had a very good experience and everyone was very helpful and professional. More

Report | Print

I purchased three Over the years just purchased one the other day for my grandson very professional. Their word is their bond and they keep it. They don’t worry in the door with one price and try to te the other day for my grandson very professional. Their word is their bond and they keep it. They don’t worry in the door with one price and try to tell you something different after you leave there very honest and that’s why I came back and that’s still keep coming back or I recommend anybody else to go there. More

Report | Print

Incoming: Essay My experience at Bergey’s Kia of Wilkes-Barre was a step above the rest. I have purchased a good handful of cars in my life and this has to be one of the smoothest transactions I’ve Wilkes-Barre was a step above the rest. I have purchased a good handful of cars in my life and this has to be one of the smoothest transactions I’ve ever had. I reached out to every dealer that I found had a ’22 Niro EX Premium incoming from Florida (where I live) all the way up the east coast. My goal? A purchase at MSRP and no funny business. Of the dealers I called there were only about three that were not doing market adjustments and Bergey’s Kia was one of them. After speaking with Rich Tokar and confirming the 0-markup and availability of the incoming Niro I quickly put a deposit down. Rich, although he wasn’t a sales associate, kept me up to date every step of the way. I will say I likely pestered him with regular checkups on the status of the car while in transit until it arrived. He was very patient with me and understood my excitement, never once showing a sign of displeasure in dealing with me. Once the car arrived I was handed to sales associate Gary Ottaviani. Gary provided me photos of the car, corresponded with me about financing, and coordinated delivery of the vehicle. I flew up about a week after and Gary was awesome enough to meet me at the airport. We exchanged pleasantries and he drove me to the dealership. On the way we discussed the 50th anniversary Thunderbird he had just purchased (and we were riding in) and other things about each other. Once we arrived at the dealership I met with Rich and we exchanged greetings and discussed the trip up. It was great to put a face to the name! I was quickly shown the vehicle I had waited months for. Gary and I discussed getting it all set up before leaving and before I knew it Angelo, the finance manager, was ready to do my paperwork. Everything was smooth as butter. There was no pressure to purchase any options however I did land on purchasing the maintenance plan for my Niro. I felt like it was reasonably priced (and to confirm it I called my local Kia dealership and asked them of the expenses to do each of the maintenance items the plan covers-- the plan offered by Angelo was only about $150 more, which over six years I considered the convenience worth it). Angelo was very professional and had me in and out within 20 minutes!! Gary met with me after and we got set up for access on the Kia Uvo app then we were good to go! I bid everyone a farewell and I was on my way! Like I said, super smooth transaction, exceedingly friendly staff, no games, just honesty and integrity. 5 stars all around, higher if I could. More

Report | Print

Mia was a fantastic sales rep. I highly recommend buying a vehicle here with her help. Great Service. a vehicle here with her help. Great Service. More

by debbiekachinko Verified Customer Verified Customer

Report | Print

Absolutely amazing group of people both in sales and financing that are looking to help you anyway they can none better financing that are looking to help you anyway they can none better More

by rbaer Verified Customer Verified Customer

Report | Print

Great sales experience from start to finish. They made everything easy and smooth! Highly recommended! everything easy and smooth! Highly recommended! More

Report | Print

Very friendly salesperson.Mia was very helpful in answering many of our questions. Angelo was also a great help in explaining the business part of our lease. Both did an excellent job! Would recommen answering many of our questions. Angelo was also a great help in explaining the business part of our lease. Both did an excellent job! Would recommend this KIA dealership to anyone. More

by BINA267 Verified Customer Verified Customer

Report | Print

Excellent customer service! Mia was on her A game with communicating with me about the ETA of my new vehicle and Angelo made and the finance process so easy to navigate. communicating with me about the ETA of my new vehicle and Angelo made and the finance process so easy to navigate. More

Report | Print

Great sales staff Rob! Great selection nice showroom Love my new Taos. Good location and good people! my new Taos. Good location and good people! More

by Bob Verified Customer Verified Customer

Report | Print