Angela Christie

My experience was 110% the best. They were very efficient and detailed with the work I needed done from the time I pulled on from the guy who checked my car in, Angela my service They were very efficient and detailed with the work I needed done from the time I pulled on from the guy who checked my car in, Angela my service team, to my service technician! Thank you so much!!! More

by AMANDA3207 Verified Customer Verified Customer

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We brought our car in under warranty for a broken assembly bracket on our exhaust system. We were told we hit something on the road and it wouldn’t be covered under warranty. This was not the case an assembly bracket on our exhaust system. We were told we hit something on the road and it wouldn’t be covered under warranty. This was not the case and I explained what happened. We were driving down the road, the muffler fell. We pulled over to see what the sound was decided it was best to get off the interstate. Yes we drug the muffler and tailpipe on the road and that’s what caused further damage but it was not safe to sit and try to fix (no tools and no supplies) in place. We eventually got off the road and was able to secure the exhaust up till we could get to a dealership. Only to be quoted $1800 to fix. Additionally, the worst part was after deciding not to go with this ridiculous price……we were charged a $200 fee to “diagnose” the issue. Completely unfair and extremely poor customer service. We have no plans to ever shop your dealership again or any dealership associated with your conglomerate. Very dissatisfied with this experience. Update-Took it to a local shop this morning and they fixed for less than $50. You should be ashamed of yourself More

by Lrmatthews675 Verified Customer Verified Customer

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Everything went well with the service check. Completion time was a little longer than normal but okay. The waiting area was good with TV and something to read. Everything went okay. Completion time was a little longer than normal but okay. The waiting area was good with TV and something to read. Everything went okay. More

by CCUBE44 Verified Customer Verified Customer

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I like the professionalism and care that the team has when you bring your car in for maintenance when you bring your car in for maintenance More

by LDARDEN51 Verified Customer Verified Customer

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I was treated with courtesy and the experience was a good one! Drop off pm is the way to go! one! Drop off pm is the way to go! More

by Mountaintruck1 Verified Customer Verified Customer

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Angela is always great and offers great customer service when I bring in both of my Konas for servicing. when I bring in both of my Konas for servicing. More

by bbnetman Verified Customer Verified Customer

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Professional and always friendly. Great work everytime, they keep my car running. Thank you guys. Great work everytime, they keep my car running. Thank you guys. More

by joycelyn.avila Verified Customer Verified Customer

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I live in Virginia Beach but go to Southern Hyundai due to the customer service. Service is expeditious, service and costs are explained to the customer service. Service is expeditious, service and costs are explained More

by Jeff Verified Customer Verified Customer

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I live in Virginia Beach but go to Southern Hyundai because of the customer service. They have been helpful, explained service being conducted, and costs. Service is expeditiously completed. because of the customer service. They have been helpful, explained service being conducted, and costs. Service is expeditiously completed. More

by Jeff Verified Customer Verified Customer

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They never called me about the status of my car after telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. More

by B4investments Verified Customer Verified Customer

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