Angel Vasquez

If I could pick zero stars I would. I was happy to trade in and buy a new vehicle with Shezhad and John. They were insistent on delivering the vehicle to me vs me taking the car home m I was happy to trade in and buy a new vehicle with Shezhad and John. They were insistent on delivering the vehicle to me vs me taking the car home myself. They delivered it late, and with a dent in the vehicle. I had to drop the car off, pick up a loaner (which I was told needed to be returned with a full tank of gas). I picked up MY car several days later, DIRTY, NO GAS, and extra mileage b/c they drove it to Oxnard. I PAID and had to take time out of my schedule because they delivered a damaged vehicle and then left it dirty and without gas and 280 miles on the vehicle that they damaged. I'm not sure what kind of service industry/dealership does this, especially when they boast about being #1 in the western region of the country. More

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jayson was fantastic to work with! and shehzad as well -- really appreciate the great service and ease of transaction -- thanks so much and shehzad as well -- really appreciate the great service and ease of transaction -- thanks so much More

by TAL3736 Verified Customer Verified Customer

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This is absolutely amazing service, so helpful and friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you More

by SUVOROV735 Verified Customer Verified Customer

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The service is just great. Raj,the salesperson, went above and beyond to find me a car I liked and delivered it to me since I have a broken leg. Raj,the salesperson, went above and beyond to find me a car I liked and delivered it to me since I have a broken leg. More

by SUESCHULTZ1017 Verified Customer Verified Customer

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Lexus of Beverly Hills has been amazing! I’ve just leased what I think is my fifth car from Lexus. Jim Falk Lexus Is where you want to go to buy a car. They are professional, kind, and su I’ve just leased what I think is my fifth car from Lexus. Jim Falk Lexus Is where you want to go to buy a car. They are professional, kind, and super fun! When I went to go pick up my new car, they had a big red bow on the top! More

by SHALENE ALPERT Verified Customer Verified Customer

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Really nice smooth experience. Painless, professional, and courteous. Whatever you expect from car buying cliches, like, long waiting as part of negotiation tactics, none of that a Painless, professional, and courteous. Whatever you expect from car buying cliches, like, long waiting as part of negotiation tactics, none of that applies here. Nothing like that happened to me. The Jim Falk sales staff goes the extra mile. Lanndon even drove a car to my house so that I could test drive it. He was prompt, attentive, informative, very honest and generous with his time and energy. We texted often during the process, and he was great at helping me understand things. Andrew and Nancy on the Financial team were really sweet and professional too. They weren't trying to squeeze. They were honest, clear, and tried to get paperwork done as soon as possible to get me out the door and into the car. I cannot recommend the Jim Falk dealership more. Ask for Lanndon. He's the best of the best. More

by EDDIEHOCHU Verified Customer Verified Customer

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Awful avoid and avoid this place better dealerships in the area would at all recommend the area would at all recommend More

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This is my 2nd car purchase at Jim Falk Lexus and both experiences were handled exceptionally well. They make your car buying experience pleasant. You can see how much they care at Jim Falk Lexus. I woul experiences were handled exceptionally well. They make your car buying experience pleasant. You can see how much they care at Jim Falk Lexus. I would definitely recommend buying your car from here. More

by JCHU398 Verified Customer Verified Customer

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I like this dealership because the service personnel are friendly, professional , and efficient . They get to know you by name and they make you feel welcome ! friendly, professional , and efficient . They get to know you by name and they make you feel welcome ! More

by AHRONIPROPERTIES Verified Customer Verified Customer

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My hat is off to Angel who assisted me. He was prompt, courteous, friendly and consistently greeted me with a smile. The service provided to my car was a 20,000 mile checkup. I was fully informed of the r courteous, friendly and consistently greeted me with a smile. The service provided to my car was a 20,000 mile checkup. I was fully informed of the results. I am completely satisfied. Angel scores a 11 out of 10 and he is a fine asset to Jim Falks organization. More

by SOHARALA Verified Customer Verified Customer

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