Angel Dynes
Angel Dynes at Lexus Stevens Creek
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Angel Dynes

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Angel Dynes

January 28, 2025

Dealership Rating
Employee Rating

Very professional and courteous. Goes the extra mile for customer satisfaction Vey impressed with the quality of the service. Agent most definitely assisted me above and beyond wha More

by anccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Lexus Stevens Creek responded

We appreciate your feedback! We're glad to hear that our agent was able to provide you with professional and courteous service, going the extra mile for your satisfaction. It's great to know we were able to meet your expectations, and we look forward to assisting you again in the future! Team Lexus of Stevens Creek Service Center

December 24, 2024

Dealership Rating
Employee Rating

We have purchased used cars from the dealership and will do so again. This review is for their service department, which we use for our two Lexus cars. The service rep was excellent (Angel) and the quality More

by judystark
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Dec 24, 2024

Lexus Stevens Creek responded

Thank you for your kind words and for taking the time to share your feedback! We're thrilled to hear that you've had positive experiences with both our sales and service departments. Angel will be especially pleased to know that you appreciated the service they provided. We understand your concerns about the new electronic systems and the shift in how we handle payments. While these changes are part of our ongoing effort to improve efficiency and safety, we certainly value the personal touch that has been a hallmark of our dealership. We will take your feedback into consideration as we continue to evolve and strive to provide the best experience for our customers. Lexus of Stevens Creek

December 22, 2024

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Employee Rating

Angel was the service representative and she did a fantastic job answering all my questions and getting me the information I needed. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Lexus Stevens Creek responded

Thank you so much for your kind review! We're thrilled to hear that Angel was able to provide you with excellent service and answer all your questions. She truly strives to ensure every customer is well-informed and satisfied, and we’re happy she was able to meet your needs. Please have the Merriest of Holidays - Lexus of Stevens Creek Svc team

November 24, 2024

Dealership Rating
Employee Rating

You guys have a team that does not work professionally. I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly More

by Tien Kieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andy Huang , There is a problem with my door, you guys don't want to fix it but blame it on another problem. I'm still not satisfied.

Nov 26, 2024

Lexus Stevens Creek responded

Thank you for sharing your valuable feedback with us. It plays an essential role in helping us improve and run a better company. Monika Slezak, our Service Manager, tried reaching you today but was unable to connect. When you have a moment, please feel free to return her call at 408-330-3011. We look forward to hearing from you and continuing to improve your experience with us.

October 25, 2024

Dealership Rating
Employee Rating

Excellent service. Pretty friendly staff. A loaner car provides an amazing experience to choose a wide array of choices to try different models. Thank you! More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our friendly staff and enjoyed the loaner car option. It’s great to know that it helped you explore different models. Your satisfaction is our top priority, and we truly appreciate your kind words! Lexus of Stevens Creek Svc Dept.

October 21, 2024

Dealership Rating
Employee Rating

Very excellent customer service and friendly staff. l will definitely recommend to other Lexus owners. More

by ayanmica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lexus Stevens Creek responded

Thank you so much for your kind words! We’re delighted to hear that you experienced excellent customer service and found our staff friendly. Your recommendation to other Lexus owners means a lot to us! Make it a great day!

October 13, 2024

Dealership Rating
Employee Rating

Good service program that strives for effciency and high standard of care for their customers More

by jc
Recommend Dealer
Yes
Oct 14, 2024

Lexus Stevens Creek responded

Thank you for sharing your viewpoint and visit online and we're honored to serve you @ LSC

September 15, 2024

Dealership Rating
Employee Rating

Reliable, dependable, professional and excellent service with a smile. Service adviser Angel explained things clearly and delivered the service as promised on time and explained the maintenance work done an More

by sfhsu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We’re delighted to hear that Angel provided you with reliable, dependable, and professional service, all with a smile. It’s great to know that she communicated clearly about the maintenance work and future recommendations. We’re proud to have her as a valuable member of our Lexus of Stevens Creek. Your kind words and detailed review are greatly appreciated. If you have any further needs or questions, please don’t hesitate to reach out. Thank you for choosing us!

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