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Andy Tran
Andy Tran at Elk Grove Toyota
Refer Me

Andy Tran

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0
99 Reviews

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

Dealership Experience

15 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Specialties & Trainings

Customer Service

5.0

99 Reviews

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99 Reviews of Andy Tran

November 16, 2024

Dealership Rating
Employee Rating

Everyone I’ve dealt with at this dealership has been top notch, from sales to service. More

by mjsaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Gann

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Nov 18, 2024

Elk Grove Toyota responded

Hello, Thank you for your kind words. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2024

Dealership Rating
Employee Rating

Excellent service and quality of care! Will continue to come to this location for great service. More

by R.moore216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moore

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Nov 13, 2024

Elk Grove Toyota responded

Hello, Thank you for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 08, 2024

Dealership Rating
Employee Rating

Elk Grove Toyota was extremely kind with me. Exccellent Service and Rental Department. My SUV was affected by the recall, and Toyota was kind to provided me with a rental vehicle. The manager in More

by evamdelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Elk Grove Toyota responded

Hello, Thank you so much for the amazing review. I am happy to hear that our team was able to make a tough situation with a recall easier for you. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 01, 2024

Dealership Rating
Employee Rating

The dealership was friendly and got me in and out quickly. The staff also made sure that my needs were met. More

by JYang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

Elk Grove Toyota responded

Hello, Thank you for your input. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 15, 2024

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Employee Rating

Great work. Easy. Nice workers. Cozy waiting room. My go to to get my car fix. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

Dealership Rating
Employee Rating

My vehicle was repaired correctly in a timely manner and I wasn't price gouged like many other dealers have been doing lately. More

by qman916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2024

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2023

Dealership Rating
Employee Rating

Best place to get your car in tip too shape. The quality of work done is amazing. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2023

Dealership Rating
Employee Rating

Great service. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Elk Grove Toyota responded

Hello, I am happy to hear your service was quick and your advisor was understanding. Come and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 30, 2022

Dealership Rating
Employee Rating

Only Toyota that I can trust and still the #One ever and so l will recommend to all my coworkers and friends to buy Toyota More

by Ramonrarogal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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October 06, 2022

Dealership Rating
Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

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Oct 26, 2022

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

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