Andy Rogers
Andy Rogers at Morong-Falmouth

Andy Rogers

Pre-Owned Vehicle Sales Manager

Morong-Falmouth

US Rt 1
Falmouth, ME 04105

4.1
69 Reviews

Since the age of 3 I have had a passion for automobiles. Although I didn't know it at the time, it would seem I was destined to work with automobiles. Since graduating from Bonny Eagle High in Standish, I have spent nearly 13 years in automotive sales. When I wasn't working in the car industry, I attended Hofstra University in Long Island, New York. Like many young people, I held a number of different part-time and full-time jobs while attending school and shortly thereafter. Opportunities allowed me to work in Advertising Sales, in Hospitality, and in Insurance. Beyond car sales however, I spent the most time in the world of banking, lending, and finance. Prior to joining the team at Morong, I worked at TD Bank for nearly 5 years. Above all I am a professional. Customer Service will always come first and I will never lose sight of the human aspect. The reality is that I am in the people industry, I just happen to sell cars.

4.1

69 Reviews

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Dealership Experience

11 yrs, 3 mos

Industry Experience

25 yrs, 11 mos

Specialties & Trainings

Notary Public State of Maine

5 Years of experience in retail banking, consumer lending, and general finance

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69 Reviews of Andy Rogers

August 30, 2024

Dealership Rating
Employee Rating

Just wanted to take a moment and share what a terrible, terrible experience we had when dealing with Andy Rogers after he appraised my vehicle. He informed me that my car needed rear brakes and came back w More

by Archeryhunt4
Recommend Dealer
No

August 22, 2024

Dealership Rating
Employee Rating

It took awhile for us to be helped. We understand Andy was busy but nobody else helped us out. They looked at my current vehicle and assessed that it would not be worth much for a trade More

by seanceltics34
Purchase Time
Finance Experience
Recommend Dealer
No

May 07, 2024

Dealership Rating
Employee Rating

Kelly and Miah were amazing and I loved working with them! I came up from Boston after researching for months for my vehicle. From the initial inquiry email to pickup, Kelly was super responsive and k More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham, Norma King, Kelly Gavel , Miah Cassum 5 Stars!

March 02, 2024

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Jack was friendly, knowledgeable & professional. He helped me with features I wasn't familiar with & explained many others. In my opinion, Jack is an asset to Morong Mazda & I wish him the best. He More

by jokerinthemist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack White

February 01, 2024

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I came and knew what I wanted. Looked at 2018 Audi Q5 I traded in my 2016 Subaru cross track with very low miles. They gave me a great trade-in but my AUDI has a tsb They never to More

by Cindy lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tylor

January 25, 2024

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Lied about trade in value to get me in the door, incompetent used car sales manager took over an hour to do a “20 min” appraisal. Couldnt even come up with the amount they offered me on their websit More

by Justin Locke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 25, 2024

Morong-Falmouth responded

Thank you for taking the time to share your experience, and I want to sincerely apologize for any frustration or disappointment you may have felt during your recent visit. I understand that the trade-in value we provided did not meet your expectations. I want to clarify that online tools like Kelly Blue Book provide estimates based on general vehicle information provided by the customer, and the actual trade-in value can vary due to several factors, including the vehicle's condition and history. In your case, the accident history and previous airbag deployment significantly impact the vehicle's value, which is something that may not be accurately reflected in online estimates. We aim to be transparent about these factors and explained to you that an in-person appraisal is essential for an accurate assessment whether they may be better or worse than KBB’s estimates. You had made comments to our staff about “not believing in car inspections” and your vehicle was not inspected. In cases like yours, where there's a history of an accident and airbag deployment, a detailed inspection becomes even more critical. While we regret any inconvenience, these complexities involved in trade-in appraisals (especially those of a vehicle that has been in an accident) are the standard across many stores. If you have any further questions or concerns, please feel free to reach out to our team directly at info@morong.com.

Jan 25, 2024

Justin Locke responded

You literally knew about the accident before I came down. I have texts to prove it. My inspection just expired 12/23. All moot points considering the review was about your dealership lying about attempting to come up on the trade value. Have texts to prove that as well. Instead you guys wasted my time to throw a lowball offer, gotta double your money every vehicle you sell, cause you sell so few. If the sales manager wasn't so greedy and hunting for his next bonus you guys wouldn’t be watching other dealerships sell the same used car 3-4 times before you guys sell it once. The service reviews and how long desirable used cars sit on this dealers lot speak for themselves. Save your time, money and frustration and don’t waste your time at this shoddy dealership. This genius of a used car sales manager refused a offer of $27K on a car 2 weeks ago yet now dropped the price to $26K. Literally all he does is cost VW and Morong business. Guy is about as sharp as a marble.

January 04, 2024

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Employee Rating

Appreciated all of the help from Vici and Andy, especially their ability to seamlessly navigate then process for returning my leased vehicle. More

by bernard.j.lyons
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham, Vicentiu Marcu

December 28, 2023

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Employee Rating

Andy is the best in the business! I am grateful for the service you continue to provide. Thanks for everything. More

by Matt Almy
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

December 13, 2023

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Employee Rating

Vici was a joy to work with while purchasing the RS3 that I ordered. He is incredibly knowledgeable and clearly loves Audi! His depth of understanding helped me learn my new car. More

by spce71724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 06, 2023

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Employee Rating

Vicentiu was great! He wasn’t pushy, listened to us and was so personable. I would buy another car from him! He went above and beyond on a cold morning to help me instal More

by megansanborn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicentiu Marcu

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