Andy Mireles

Went in for periodic maintenance. Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and plea Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and pleasant service More

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Jaramy is a star. She provides extraordinary customer service and very anticipatory care. She helped me so much in getting this new car and others. I recommend her She provides extraordinary customer service and very anticipatory care. She helped me so much in getting this new car and others. I recommend her highly. A super advocate for her clients. Audi Dallas —- a pleasure to work with —- and great service and maintenance teams have kept my vehicles running well and safely. I will be back More

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My advisor Andy was fantastic and waiting was a breeze. Very comfortable and snacks and drinks for the morning were available as well as quenching your thirst. Very comfortable and snacks and drinks for the morning were available as well as quenching your thirst. More

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You are treated like family. Starting from the General Manager to the front person receiving you at the service area. Starting from the General Manager to the front person receiving you at the service area. More

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Had a great experience at the dealership. My service guys were friends and nice. Got my service done on time and hassle free. My service guys were friends and nice. Got my service done on time and hassle free. More

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Very efficient systems. Staff is knowledgeable and genuinely helpful. Bad decision to terminate shuttle contractors for short distances Staff is knowledgeable and genuinely helpful. Bad decision to terminate shuttle contractors for short distances More

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Easy scheduling, timely service and clear explanations of the service involved and questions posed to Mr. Mireles. the service involved and questions posed to Mr. Mireles. More

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I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive and professional, ensuring I felt confident about leaving my car in their care. What stood out most was Jaylun’s consistent communication throughout the process. He kept me updated regularly and even sent a detailed video from the technician explaining the diagnosis and repair process. This transparency made a huge difference, as I knew exactly what was happening with my car and why. The service was efficient, and my car was ready sooner than I expected, just in time for an important road trip. Jaylun’s dedication to making sure my car was safe and ready to go was truly appreciated. I highly recommend Jaylun Watkins for his excellent customer service and thorough approach. It’s rare to find someone who combines technical knowledge with such great communication skills. Thanks again, Jaylun! More

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Service depend advisors are excellent. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. More

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I have bought 3 cars from this dealership but based on a terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas More

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