Andy Manahl | Page 183

Mercedes Great customer service of the finance. Good location. Andy is very helpful. Lot's of good car selection. Place is very clean. Employees are very fri Great customer service of the finance. Good location. Andy is very helpful. Lot's of good car selection. Place is very clean. Employees are very friendly. More

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great service I had a great experience at the certified benz and beemer had one of the best salesman I have had in a long time he was very professional and very co I had a great experience at the certified benz and beemer had one of the best salesman I have had in a long time he was very professional and very courteous to what I want and what I was trying to accomplish thanks (Frank) two thumbs up More

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Not the worst..nor the best -- Verify every opt/equipment 6.19.15 Management reached out to talk to me..update to my review is on the way. I bought my 2011 BMW 328i locally on 5/7/15. I’ll summarize my exp 6.19.15 Management reached out to talk to me..update to my review is on the way. I bought my 2011 BMW 328i locally on 5/7/15. I’ll summarize my experiences with bullet points below. If you are purchasing vehicles online, make sure you VERIFY every option/equipment listed on the ad because many options/equipment listed is just plain wrong. Originally I was going to give a 2/5 rating but it is also partly my fault because I was in a rush and did not check anything that they claim. I am happy with the vehicle itself but knowing what I know now, I would not have purchased it for the price that I did. Pros: • Large and clean lot with refreshments available in the waiting area. • Many pictures from all sorts of angles available on their website. • Purchasing time was about 1-2 hours once my decision was made. • 2 Key Fobs and Manual was available for my specific vehicle. Cons: • Every car is supposedly "installed" with their add-on (3M tint, 3M door edge guards, and XZILON Ultimate Appearance Package totaling $847. o I was told this package was on installed on my vehicle but I was able to verify that at least 2 of the 3 items were not (they did not “charge” me for the package but Andy said it was installed on my vehicle as part of the deal and they were going to “give” it to me). o Andy said that they “re-tinted” my car with 3M tint ? The tint is old, discolored, and scratched in some areas. ? Previous owner and a tint shop did verify that it was indeed old tint. o 3M Door edge guards is non-existent o There is no way for me to verify the “XZILON” package but since 2/3 wasn’t included, I don’t have too much faith on this item being included. • Sales staff not very trained for a dealer which specializes in BMWs and Mercedes. o I was told my vehicle had Xenon HID but it did not (yes my fault, I should have checked). • Dealer puts a CBB sticker about the size of an apple onto your vehicle’s paint. • Make sure you read everything on your financing documents o After I signed the documents, I noticed some of the details were changed to increase the chances of acquiring a loan (I.E. how long I worked at my current job was increased, along with other minor things). o Also, I still do not know who my lender is yet (almost 30 days since purchase). • The advertised 250 point service report was completely useless to me. o My report had 3 points, A, B and C (and this is all it said). ? A- Performed 250 Point Inspection ? B- Com Customer states replace the pressurediff sensor, cor removed and replace the sensor ? C- Com Customers states sublet alignment o I asked Andy if I could see the actual 250pt inspection report because what I received was useless. He said that this was all that he could give me. For a 250pt inspection, I was under the impression that I would get info on at least some of the things that are important in a used car…or at least estimated brake life, battery life, or tire tread info. More

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Honest and transparent. Honest upfront sales staff. Laid back approach. We really liked the whole process of purchasing a used car from Benz & Beemer. We had a budget and the Honest upfront sales staff. Laid back approach. We really liked the whole process of purchasing a used car from Benz & Beemer. We had a budget and they had no problem helping us find the right car. Not once were we pressured to purchase above our limit. More

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Happy with their willingness to work with me, but I purchased a 2014 Corvette stingray that I really wanted, I appreciate their willingness to help me since I had filed for bankruptcy about two years I purchased a 2014 Corvette stingray that I really wanted, I appreciate their willingness to help me since I had filed for bankruptcy about two years ago, so I'm very please with that however, the navigation System has stopped working three times in 3 weeks and I was offered 3 months of XM radiofrom CBB for the inconvenience of repeated trips to the Chevy Dealer for repairs, The radio and navigation system still isn't working as we speak. I checked the fuse panel which was not connected properly and finally all the gauges and nab system are now working. More

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Great It was the fastest car buying experience that I have ever had. They are very helpful in each aspect, and make sure that you have everything that you It was the fastest car buying experience that I have ever had. They are very helpful in each aspect, and make sure that you have everything that you need in order to make the right choice. More

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great service The sales men were personable, not high pressure, no nonsense. Just got the job done. Nothing makes me run away faster than a high pressure sales per The sales men were personable, not high pressure, no nonsense. Just got the job done. Nothing makes me run away faster than a high pressure sales person. More

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one happy camper After the typical car talk.. we didn't realize what kind of car we were looking at... There was three three other people on the same car three days be After the typical car talk.. we didn't realize what kind of car we were looking at... There was three three other people on the same car three days before it even arrived... When these guys say they have a hot car.. They actually mean it!!!! After a little hiccup... my wife and i have the best l550 in all of AZ.. super low miles and super low price.. I have been looking at this car for over two months and these guys were the best to work with.. Not only did I get a better deal than what I thought but the overall experience was nothing short of fantastic!!! Chicago guy Richie!!!! and Andy were the absolute best to work with !!! no pressure and the cleanest car we have ever purchased.. I am a car buyer and I must say these guys know how to treat a person not only before but after the sale!!! Dynamic duo Andy and RK!!! Love you guys!!! More

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My beautiful SL550 My experience with this dealer started off in a negative direction. It turns out that I ended up with the car I really wanted. Overall I still remain My experience with this dealer started off in a negative direction. It turns out that I ended up with the car I really wanted. Overall I still remain neutral. I have optimism that my experiences moving forward will overcome the past. I am grateful to be blessed with a beautiful car and glad I got a second chance at the opportunity of owning it. I am still unsure whether or not I would refer them to be honest. It appears they try to right wrongs when they are able so for that I am choosing yes. More

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They have a lot to offer and great customer service . Very professional sales staff and financing, as well as great selection of quality vehicles. Buying from certified Benz and Beamer was a great expe . Very professional sales staff and financing, as well as great selection of quality vehicles. Buying from certified Benz and Beamer was a great experience More

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