Andy Howard
Andy Howard at Valley Motor City

Andy Howard

Internet Sales Manager

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

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99 Reviews

Andy will be quick to let you know that he's probably the best looking employee at Falls Motor City! He has been part of the Hrnchar Automotive Group for nearly 22 years, and is the resident "internet guru." He is in charge of all things related to the dealership's web presence, and has helped the dealership nearly double in size over the past few years! He lives in Medina with his wife Sabrena, and their seven children, Emily, Jenna, Jacob, Audrey, Dante, Addison and Nina. In his spare time, he is very involved in his church.

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rated

99 Reviews

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Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

99 Reviews of Andy Howard

December 08, 2021

Dealership Rating
Employee Rating

I recently purchased a vehicle from Fall Motor City dealership and had the pleasure of working with Andy Harmon. He was very professional and efficient. He assisted my wife and I with financing our v More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Varn

Dec 08, 2021

Valley Motor City responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback! We are so happy that Andy here xx Falls Motor City and we hope you enjoy your new vehicle!

November 30, 2021

Dealership Rating
Employee Rating

Totally disappointed and appalled with Falls Motor City!! Yesterday (11/29/2021) I had communication via text with Andy Howard, internet sales manager, with regards to purchasing a new (2021) Ram 150 More

by Brett
Customer Service
Recommend Dealer
No
Dec 21, 2021

Valley Motor City responded

Brett, we are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way.

Dec 21, 2021

Brett responded

FMC, why did it take 22 days to reply? I really don’t think you’re serious about my concerns. If you were I would have been contacted weeks ago. Nonetheless, you can thank Andy Howard for me taking my business elsewhere! Brett

October 24, 2021

Dealership Rating
Employee Rating

Andy Howard Best salesman I ever met. I’ll be buying next truck with him again!!!!!!!! More

by MarcinM
Recommend Dealer
Yes
Oct 25, 2021

Valley Motor City responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Falls Motor City. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

September 08, 2021

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Employee Rating

Tried to get me into a 8.2 % interest rate even though I qualified for the 0 % interest rate. Just to get an extra chunk in commission More

by Jteas2314
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

Valley Motor City responded

I am very sorry to hear this and apologize for any issues you have had. Can you please contact me directly so that we can discuss your concerns?

March 23, 2021

Dealership Rating
Employee Rating

Service was extremely poor he’s non -negotiable and insensitive to people’s situations and not good at helping customer complaints just wants to sell cars. More

by Walker44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Davis

Mar 24, 2021

Valley Motor City responded

We take your concerns incredibly seriously and want to make sure they are properly addressed. We urge you to reach out directly when you have a moment. Sincerely, Cole Morgan, General Sales Manager, cole@fallsmotorcity.com, 330.929.5700

December 04, 2020

Dealership Rating
Employee Rating

I can’t say enough about Andy. He helped me with everything I needed. He communicated well, and helped me get the car of my dreams. He was personable, respectful, and most of all... honest. Everythi More

by Ehead44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Varn

Dec 07, 2020

Valley Motor City responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

May 30, 2020

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Employee Rating

Terrible experience no willingness to negotiate on price at all for a vehicle priced almost 25% over fair market value, then insultingily offering well below market value for my trade. Then trying to press More

by kblum112
Recommend Dealer
No
Jun 01, 2020

Valley Motor City responded

Kyle, we are truly sorry that you remain unsatisfied. After reviewing this situation and our prior communication, we are confident that our team offered a great deal on the used truck you were interested in. We hope you understand our position. Thank you.

July 16, 2019

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Employee Rating

Great customer service! Andy was great! Made the whole process very easy! We really appreciate everything he did. Ben made the finance process easy and pressure free. Great e More

by Ross S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Valley Motor City responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Falls Motor City Team.

March 15, 2019

Dealership Rating
Employee Rating

Incredible service - Easy to work with The salesman was very easy to work with and made the experience wonderful. The car was represented well on the internet. Their speed and efficiency More

by dnels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2019

Valley Motor City responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, The Falls Motor City Team.

March 12, 2019

Dealership Rating
Employee Rating

Falls Forward Professional experience, knowledgeable sales team. Overall they were very busy, but still made time to guide me through the process and help find the More

by Crixus313
Customer Service
Recommend Dealer
Yes
Mar 12, 2019

Valley Motor City responded

Thank you for your very kind words and recommendation! Regards, The Falls Motor City Team.

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