Andy Duran

We will never purchase from Lakeside again. Came was nice and we are not sure if he knows about the issues with vehicles on the lot. We purchase a truck and didn't even have it 24 hours and h Came was nice and we are not sure if he knows about the issues with vehicles on the lot. We purchase a truck and didn't even have it 24 hours and had transmission issues. Returned it and was told by Abby they already knew this particular truck had issues but thought it was fix. It was not. They left us without a vehicle to drive until we asked for something. We ended up having a discussion with Andy, the general manager, who was very arrogant and rude. Andy told us they didn't have to do anything, luckily the truck was still under a GM warranty. Finally had to trade for a different vehicle that cost us more money. Andy told us he would give our money back for the uncoating we had done on the first truck, that didn't happen. Was told the undercoating cost $1000 but it was actually $1180 once we looked over our bill closer. Ismir was the pushiest finance guy we ever dealt with. He kept trying to get us to finance when we paid cash for the first truck. He must have thought we were stupid. We did ask for our check back and the vehicle we traded in returned and they wouldn't even consider that option. Before we purchased the second truck, we did take it to a certified Chevy mechanic to have it checked out. We will never purchase from Lakeside Cheverolet again. Their customer service and care have a lot to be desired. Truthfully giving a 1-star rating in our book is too much. We defiantly will be returning to the Ft Wayne dealerships when we need a different vehicle. We did consider reaching out the owner but was told by several people we were wasting our time. Neither of these trucks were cheap. Buyers just make sure you have all vehicles checked out before something like this happens to you. I know it has happened to others because we have read reviews, sadly after the fact. More

by gencarp77 Verified Customer Verified Customer

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Doing business with Lakeside Chevrolet was seamless! Very honest and fair negotiations were my experience. I plan to work with them again in the near future! Very honest and fair negotiations were my experience. I plan to work with them again in the near future! More

by abraham.gaytan13 Verified Customer Verified Customer

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The sales, finance and GM of the dealership were great. . helping me to purchase my Dodge Viper from them and shipping it to Wyoming. I would not hesitate to do business with them again. . helping me to purchase my Dodge Viper from them and shipping it to Wyoming. I would not hesitate to do business with them again. More

by msgfromme1 Verified Customer Verified Customer

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They were very helpful in getting my payment where I wanted it and all the paperwork needed to finish the process. Even after the sale they were prompt to get me any additional papers needing signed or wanted it and all the paperwork needed to finish the process. Even after the sale they were prompt to get me any additional papers needing signed or if anything changed they informed me in a timely manner. More

by Tyler.hyde1 Verified Customer Verified Customer

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Lakeside in Warsaw is great to work with. Very professional and well organized. I had a positive experience in Warsaw. Very professional and well organized. I had a positive experience in Warsaw. More

by susangirardot Verified Customer Verified Customer

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we have purchased over 30 vehicles for business or personal use. Lakeside would rate very high. in both sales and service department expenses. Lakeside's service department went above expectations in personal use. Lakeside would rate very high. in both sales and service department expenses. Lakeside's service department went above expectations in setting up our car as requested under the sales agreement. More

by dave@kadecorp.com Verified Customer Verified Customer

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Very good to work with. They did everything they said they would do.I would recommend them. They were very polite and easy to talk to. They did everything they said they would do.I would recommend them. They were very polite and easy to talk to. More

by scvhilton Verified Customer Verified Customer

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Dishonest and shady. I simple transaction for a vehicle listed for sale on their website. I agreed to the price listed, only to have them slide in $1,200.00 for accesso I simple transaction for a vehicle listed for sale on their website. I agreed to the price listed, only to have them slide in $1,200.00 for accessories that didn’t exist. Ultimately they removed after some back and forth. Then when I traveled for more than 4 hours to the location the vehicle had 5,000 more miles on the truck than listed on their website and on autotrader. No one mentioned this until the last document I signed listed more mileage than advertised. As they stated, “it’s all about making money” for them. More

by CT Verified Customer Verified Customer

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Right rear tire rim on our brand new 2024 Blazer that had 5 miles, has a scuff mark on it. I talked to the dealership (sales manager and salesman) about the scuff marks, the story I got was you must have do 5 miles, has a scuff mark on it. I talked to the dealership (sales manager and salesman) about the scuff marks, the story I got was you must have done that, the detailer said it wasn’t there, so therefore I was told I did this to the rim. Couple of problems, I don’t lie to gain replacement, I also don’t understand how I scuff up the rim on the right side. Dealership only offered a rim repair place in Fort Wayne. Unsatisfactory performance, in my eyes. More

by bdreddoc1 Verified Customer Verified Customer

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Friendly. . I really liked the performance selection they have.. you wouldn’t expect to find great deal on limited and rare sports and performance vehicles. Th . I really liked the performance selection they have.. you wouldn’t expect to find great deal on limited and rare sports and performance vehicles. They really do try and make a deal happen.. I came in with some strict guidelines.. as I was buying a toy.. they were able to make it happen.. there was a couple hiccups.. and I am waiting to see if I will be getting reimbursed for an oil change I had to do immediately on the vehicle as it was 600+ miles outside it’s oil change time. NOT GOOD. So I took it to a local dealer in Warsaw to have it done that day.. I didn’t want to put anymore miles on dirty oil. It was an expensive oil change. I was told by my salesman and the General I would be getting reimbursed for the cost. So we shall see if I should continue to praise my experience.. or whether I need to revamp and edit it. We shall see. If I get reimbursed.. ⭐️⭐️⭐️⭐️⭐️ Rating. More

by MoparMan Verified Customer Verified Customer

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