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Andy Doan
Andy Doan at Goudy Honda
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Andy Doan

Service Advisor

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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5.0
17 Reviews

Languages Spoken

Cantonese Cantonese

English English

5.0

17 Reviews

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17 Reviews of Andy Doan

January 25, 2024

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Employee Rating

Fast and efficient customer service, competent technicians. Been doing business with this dealership for many years, no problem except one unhappy incident with a customer service advisor couple y More

by Simba
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 21, 2023

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Employee Rating

Goudy Honda service department provided excellent service on my 2016 Honda Accord V6 Touring vehicle. I appreciate the diagnosis and the full & complete repair. More

by mf1974R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Goudy Honda responded

Hi there mf1974R Thank you for your review! We appreciate you taking time out your day to submit one for us here on Dealer Rater. I am happy to hear you had a good service experience with Andy during your recent visit. Warm Regards, The Goudy Honda Team & C.R

August 02, 2023

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My overall experience was good. Everyone at Goudy were very helpful. They were able to answer my concerns. More

by amyavila16
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Irma Ramirez, Richard Wei, Tito Puente, Vivian Magallon

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Aug 04, 2023

Goudy Honda responded

Hi there amyavila16 Nothing makes us happier than to hear our customers had a good customer experience while shopping with us here at Goudy! We have am amazing team no matter what department you go to who are all knowledgeable and willing to help you out on your next visit with us. Happy motoring from all of us here at Goudy Honda of Alhambra!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

June 14, 2023

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Employee Rating

My service advisor Andy Doan kept me informed of my vehicle repairs and I was back in my vehicle that afternoon. Thank you for the quick turnaround More

by fmachon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Goudy Honda responded

Hi there fmachon We appreciate your review & feedback!!! I hope this means we will see you back here in the near future for any and all your HONDA needs!!! Happy motoring from Andy, myself & the whole Service Dept. here @ Goudy HONDA. Customer Relations Mon - Fri (8:30am - 5pm)

May 06, 2023

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Employee Rating

Sader and his team, including Leo and Manager always GIVE ME 120%❗️❗️ THEY are professional, nice, quick and love to keep me updated on my cars condition in the sevice shop...thank u sade and THANK U GOUDY H More

by Christyinla1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Caro, Sader Gonzalez, Chiwing "Wilson" Yu, Daniel Tieu, Ivan Castro, Omar Samano, Neil He, Leo Orozco , Andre Asheghian

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May 11, 2023

Goudy Honda responded

Hi there Christyinla1 I am always in awe when our staff gives excellent customer service but to see that you received that same care all around our Service Department says a lot. Thank you so much for taking a few minuets to share your experience with others and us here at the dealership. I hope we continue to earn your trust for many years to come, we appreciate your business and look forward to assisting however we can to make sure your Honda is always in tip top shape!!! Happy motoring from the all of us here at the Goudy Honda Service Drive. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 27, 2023

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My recent service appointment was for a factory recall and an oil change and tire rotation. Andy took very good care of me the same day I called. If only everything on my to-do list was this e More

by tcidoc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2023

Goudy Honda responded

Hi there tcidoc Thank you for your review of our Service Department! I happy to hear that you had a great experience with Andy over at our Service Drive. We look forward to having you back on your next scheduled visit!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 18, 2023

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Made everything quick and easy. Knowledgeable, polite and kept me updated.Would go back for my next service. More

by robguzman
Recommend Dealer
Yes
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Apr 27, 2023

Goudy Honda responded

Hi there robguzman Thank you for your review and expressing your most recent customer experience with Andy, while Servicing your vehicle with us at Goudy Honda Service Department. All our Advisors are super knowledgeable, friendly and ready to assist whenever & however we can. We hope to see you back in the future. Happy motoring from all of us here at the Service Drive!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 03, 2023

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Kind and considerate service. Have had both Andy and Daniel each help me the first two visits. They are incredibly helpful and attentive. Thank you! More

by rjt93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Tieu

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Apr 06, 2023

Goudy Honda responded

Hi there rjt93 Thank you so much for that kind review of our Service Advisors Andy & Daniel!! We appreciate you taking the time out to write about your most recent visit's. I am very happy to know our staff is giving excellent customer service. We look forward to assisting you in the future whenever you need us, we are here. Happy motoring from the whole Service Department here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 16, 2023

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Employee Rating

I spoke with Yvette this morning regarding my recent service visit to Goudy Honda. She is very friendly and understanding. I appreciate her listening to my experience. The service agent, Andy was helpfu More

by LA Win
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Gomez

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Feb 16, 2023

Goudy Honda responded

Hi there LA Win Thank you so much for taking a few minuets out of your day to leave us a quick review! We want to thank you for your continued trust and business with our Service Department for a decade now in counting! We are always here to assist and listen, because when your our customer, your family. Happy motoring from all of us here at Goudy Honda of Alhambra!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 02, 2022

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Employee Rating

People are pleasant but the process of leasing a car is WAY too long! I was at the dealership from 11:00 am until 6:30 pm!!! The process needs to be streamlined!! Kate my salesperson was great!!! Not pu More

by femefatale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup, Tito Puente , Also mgt

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Nov 03, 2022

Goudy Honda responded

Hi there femefatale Thank you for your review. We will definitely work on the initial overall time it takes for the entire process overall no matter how busy it gets at our dealership. On another note Congratulations on your new Honda!!!! I am happy to read you had a wonderful experience with Kate and our team here at Goudy. Hope you are out enjoying your Honda!!! Until next time happy motoring from all of us here at Goudy Honda of Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

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