Andy Doan

Happy with the service received and time Andy Doan took to explain some features on the car that the salesperson in El Monte didn’t go over when I purchased the car. to explain some features on the car that the salesperson in El Monte didn’t go over when I purchased the car. More

Report | Print

The service is always excellent. From the moment Jim greeted me, to Andy writing me up, to getting a phone call that my car was ready. The process was quick and easy. I will definite From the moment Jim greeted me, to Andy writing me up, to getting a phone call that my car was ready. The process was quick and easy. I will definitely be coming back for all my service needs. Needless to say I will definitely recommend Goudy Honda to everyone. More

Report | Print

As usual the service was amazing. Jim was very professional. I was in and out faily quick. Will definitely keep coming back. Jim was very professional. I was in and out faily quick. Will definitely keep coming back. More

Report | Print

Excelente experience at Goudy this past weekend. Service Rep “Andy” was awesome in explaining everything to me. I hadn’t been at a Goudy since shortly after signing my lease documents. Will definite Service Rep “Andy” was awesome in explaining everything to me. I hadn’t been at a Goudy since shortly after signing my lease documents. Will definitely return. More

Report | Print

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

Report | Print

I am very pleased with the service given by this dealership each and every time. dealership each and every time. More

Report | Print

I always have a great experience here, Neil is the best very helpful and kind very helpful and kind More

Report | Print

Understood our question and responsed about recall, battery issue and warranty about our the car. battery issue and warranty about our the car. More

Report | Print

I have been buying and servicing my vehicles for years. The service I have received has always been professional and helpful. The service I have received has always been professional and helpful. More

Report | Print

Fast and efficient customer service, competent technicians. Been doing business with this dealership for many years, no problem except one unhappy incident with a customer service advisor couple y technicians. Been doing business with this dealership for many years, no problem except one unhappy incident with a customer service advisor couple years ago. All in all satisfied! More

Report | Print